Barclays

Customer Service Representative - Care

Barclays

Wilmington, DE, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Barclays, we are always looking for individuals who can provide an outstanding customer service experience. We are seeking a top-notch Customer Service Representative - Care to join our team and help us provide world-class service to our customers. This position is a great fit for someone who is a people person, has an eye for detail and a passion for providing excellent service. If you are a customer service professional who is excited to join a team of like-minded individuals, this position is for you!In order to be successful in this role, it is essential that you have a high school diploma or GED and at least two years of customer service experience. Additionally, you should possess excellent time management skills, be a team player, have a positive attitude and be comfortable with technology. If you have experience working in a banking or financial institution, that is an added advantage.

Where is this job?
This job is located at Wilmington, DE, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Under Pressure And Meet Deadlines

  • Ability To Remain Calm And Patient When Dealing With Customers

  • Ability To Build Relationships And Provide Exceptional Customer Service

  • Experience In A Customer Service Role

  • Proven Track Record Of Resolving Customer Complaints

  • Knowledge Of Barclays Products And Services

  • Good Problem-Solving Skills.

Required Skills
  • Communication

  • Time Management

  • Negotiation

  • Conflict Resolution

  • Customer Relations

  • Active listening

  • Empathy

  • Resilience

  • Patience

  • Problem-Solving

  • Adaptability

  • Multi-tasking

  • Interpersonal

  • Diplomacy

  • Organisation

Soft Skills
  • Communication

  • Conflict Resolution

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Service Representative - Care in Wilmington, DE, USA is $31,000-$40,000 per year. Salaries depend on many factors such as experience, education, certifications, and the company.

Additional Information
Barclays is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2023
Apply BeforeMay 22nd, 2025
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About Barclays

Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.

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