Barclays

Customer Service Advisor

Barclays

Glasgow, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Barclays, we are looking for a Customer Service Advisor who will be an integral part of our team and serve as the primary point of contact for our customers. If you are a personable individual with excellent communication skills and a strong background in customer service, this is an excellent opportunity to join a leading financial services provider.The ideal candidate should have a good understanding of customer service and the ability to effectively handle customer inquiries and complaints. We are looking for someone who is passionate about providing excellent customer service, is capable of problem-solving and adapting to different customer needs, and has excellent telephone and written communication skills. Candidates should also be comfortable working in a fast-paced environment and have the ability to remain calm and professional under pressure.This is an excellent opportunity to join Barclays and make a real difference to our customers. We look forward to hearing from you.

Where is this job?
This job is located at Glasgow, UK
Job Qualifications
  • Excellent Communication Skills

  • Knowledge Of Customer Service Principles And Practices

  • Proven Track Record Of Resolving Customer Complaints

  • Ability To Remain Calm In Difficult Situations

  • Ability To Provide Clear And Accurate Advice

  • Good Problem-Solving And Decision-Making Skills

  • Working Knowledge Of Banking Regulations And Laws

  • Ability To Use Relevant Computer Software

Required Skills
  • Communication

  • Time Management

  • Conflict Resolution

  • Listening

  • Teamwork

  • Empathy

  • Patience

  • multilingual

  • Assertive

  • Problem-Solving

  • Multi-tasking

  • Organizational

  • Resourcefulness

  • Interpersonal

  • Diplomacy

Soft Skills
  • Communication

  • Decision Making

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Service Advisor in Glasgow, UK is £18,000 to £21,000. This range is based on the experience and qualifications of the applicant.

Additional Information
Barclays is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 20th, 2023
Apply BeforeJune 21st, 2025
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About Barclays

Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.

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