
Customer Experience Manager
At Barclays, we know that our customers come first and that their experience is of the utmost importance. We are looking for a Customer Experience Manager who is passionate about creating a superior customer experience and is committed to exceeding customer expectations. The ideal candidate will have a strong customer service background and the following qualifications:• A degree in business, marketing, or a related field• 5+ years of experience in customer service or customer experience roles• Excellent communication skills, both written and oral• The ability to think strategically and creatively• Strong problem solving, analytical, and organizational skills• Proficiency with customer service software and databasesThis is an exciting opportunity for a customer service professional to join a dynamic team that is focused on creating a superior customer experience. If you are passionate about providing exceptional customer service and are committed to exceeding customer expectations, we want to hear from you!
Excellent Problem-Solving Skills
Excellent Organizational And Communication Skills
Proven Customer Service Experience
Strong Attention To Detail
Ability To Make Decisions Quickly
Experience With Crm Software
Demonstrated Ability To Manage Customer Relationships
Ability To Work Effectively In A Fast-Paced Environment
Strategic Planning
Communication
Coaching
Negotiation
Leadership
Conflict Resolution
customer service
Team Building
Collaboration
Analytical
Problem-Solving
Financial acumen
Technology
Decision-Making
Relationship-Building
Communication
Leadership
Multitasking
Time management
Interpersonal Skills
self-motivation
Teamwork
Strategic thinking
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Experience Manager in Wilmington, DE, USA is $45,000 - $70,000. This range may vary depending on the level of experience, qualifications, and the size of the company.
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Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.

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