Barclays

Customer Experience Manager

Barclays

Wilmington, DE, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Barclays, we know that our customers come first and that their experience is of the utmost importance. We are looking for a Customer Experience Manager who is passionate about creating a superior customer experience and is committed to exceeding customer expectations. The ideal candidate will have a strong customer service background and the following qualifications:• A degree in business, marketing, or a related field• 5+ years of experience in customer service or customer experience roles• Excellent communication skills, both written and oral• The ability to think strategically and creatively• Strong problem solving, analytical, and organizational skills• Proficiency with customer service software and databasesThis is an exciting opportunity for a customer service professional to join a dynamic team that is focused on creating a superior customer experience. If you are passionate about providing exceptional customer service and are committed to exceeding customer expectations, we want to hear from you!

Where is this job?
This job is located at Wilmington, DE, USA
Job Qualifications
  • Excellent Problem-Solving Skills

  • Excellent Organizational And Communication Skills

  • Proven Customer Service Experience

  • Strong Attention To Detail

  • Ability To Make Decisions Quickly

  • Experience With Crm Software

  • Demonstrated Ability To Manage Customer Relationships

  • Ability To Work Effectively In A Fast-Paced Environment

Required Skills
  • Strategic Planning

  • Communication

  • Coaching

  • Negotiation

  • Leadership

  • Conflict Resolution

  • customer service

  • Team Building

  • Collaboration

  • Analytical

  • Problem-Solving

  • Financial acumen

  • Technology

  • Decision-Making

  • Relationship-Building

Soft Skills
  • Communication

  • Leadership

  • Multitasking

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Teamwork

  • Strategic thinking

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Experience Manager in Wilmington, DE, USA is $45,000 - $70,000. This range may vary depending on the level of experience, qualifications, and the size of the company.

Additional Information
Barclays is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 10th, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Barclays

Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.

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