AVP Trade Floor Support (TFS)

Are you someone who thrives in fast-paced and dynamic environments? Do you have a strong background in trade floor support and a passion for delivering exceptional customer service? If so, we have an exciting opportunity for you as an AVP Trade Floor Support (TFS) at Barclays. As a member of our team, you will play a vital role in ensuring the smooth operation of our trade floor and providing top-notch support to our traders. This position requires a highly motivated individual with excellent communication skills, a strong understanding of financial markets, and a proven track record in trade floor support. If you are ready to take on a challenging and rewarding role at one of the world's leading financial institutions, we encourage you to apply for this role today.

1. Provide day-to-day support to traders on the trade floor, including troubleshooting technical issues, resolving trade discrepancies, and providing timely and effective solutions.
2. Maintain a thorough understanding of financial markets and industry trends to assist traders with market analysis and decision-making.
3. Communicate and escalate critical issues to appropriate stakeholders, including IT teams, trade floor management, and clients.
4. Develop and maintain strong working relationships with traders, understanding their needs and providing exceptional customer service.
5. Monitor trade floor systems and processes, identifying areas for improvement and implementing solutions to enhance efficiency and productivity.
6. Collaborate with other members of the trade floor support team to ensure seamless coverage and support for all traders.
7. Stay up-to-date on trade floor policies, procedures, and regulations, ensuring compliance at all times.
8. Train new traders on trade floor processes and systems, as needed.
9. Proactively identify and mitigate potential risks on the trade floor to ensure smooth operations.
10. Participate in trade floor projects and initiatives, providing support and expertise as needed.
11. Maintain accurate documentation and records of trade floor activities and incidents.
12. Continuously seek opportunities to improve processes and procedures to enhance the overall trade floor experience for traders.
13. Adhere to Barclays' values and code of conduct, promoting a positive and inclusive work environment.
14. Keep up-to-date with industry developments and advancements in trade floor technology to ensure Barclays remains competitive.
15. Represent Barclays in a professional and positive manner at all times, both internally and externally.

According to JobzMall, the average salary range for a AVP Trade Floor Support (TFS) in New York, NY, USA is $120,000- $165,000 per year. This may vary depending on the specific company and the individual's experience and qualifications.

Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.