Application Support Analyst – Trade & Working Capital

Are you a tech-savvy problem solver with a passion for banking and finance? Do you thrive in fast-paced environments and enjoy working with a team of dedicated professionals? If so, we have an exciting opportunity for you! Barclays is seeking an Application Support Analyst to join our Trade & Working Capital team. In this role, you will play a crucial role in ensuring the smooth functioning of our trade and working capital applications. We are looking for someone with a strong technical background, excellent communication skills, and a deep understanding of the banking industry. If you are ready to take on a new challenge and make your mark in the world of trade and working capital, we want to hear from you!

1. Monitor and maintain the functionality of trade and working capital applications to ensure optimal performance and minimal downtime.
2. Troubleshoot and resolve technical issues related to the applications, including identifying root causes and implementing effective solutions.
3. Collaborate with internal teams, such as developers and business analysts, to identify and implement system enhancements and improvements.
4. Stay up-to-date with industry trends and advancements in technology to ensure the applications are utilizing the latest and most efficient tools.
5. Develop and maintain documentation for application procedures, troubleshooting steps, and best practices.
6. Provide support to end-users by promptly responding to and resolving their inquiries and issues.
7. Coordinate with external vendors and service providers to address and resolve any application-related issues.
8. Conduct regular audits and performance assessments of the applications to identify areas for improvement.
9. Train and assist new team members on application support processes and procedures.
10. Communicate effectively with stakeholders, including management and other departments, to provide updates on application performance and any potential issues.
11. Proactively identify and address potential risks or vulnerabilities in the applications.
12. Collaborate with cross-functional teams to implement new applications or upgrades to existing ones.
13. Participate in on-call support rotation and handle urgent issues outside of regular business hours.
14. Maintain a high level of professionalism and customer service while interacting with internal and external stakeholders.
15. Adhere to industry standards and compliance regulations related to banking and finance.

According to JobzMall, the average salary range for a Application Support Analyst – Trade & Working Capital in Pune, Maharashtra, India is between ₹5,00,000 to ₹9,00,000 per year. However, this can vary depending on the specific company, experience level, and skills of the individual. Some companies may also offer additional benefits such as bonuses, insurance, and other perks that can impact the overall salary package. It is important for individuals to research and negotiate their salary based on their qualifications and the market rate for similar positions in the area.

Barclays plc is a British multinational investment bank and financial services company, headquartered in London. Apart from investment banking, Barclays is organised into four core businesses: personal banking, corporate banking, wealth management, and investment management.