Patient Access Front Desk Scheduler

Are you a personable, organized, and customer service-oriented individual looking to make a meaningful impact on the healthcare industry? Look no further! Baptist Health South Florida is seeking a Patient Access Front Desk Scheduler to join our dedicated team. As a vital member of our organization, you will play a crucial role in ensuring our patients receive the highest level of care and service. With state-of-the-art facilities and a supportive work environment, this is an exciting opportunity for someone with a passion for helping others and a desire to grow in their career. If you possess excellent communication skills, attention to detail, and a positive attitude, we want to hear from you!

1. Greet and welcome patients and visitors in a friendly and professional manner.
2. Schedule appointments for patients and confirm necessary information such as insurance coverage and personal details.
3. Collect and verify patient information, including insurance and demographic information.
4. Ensure accuracy and completeness of patient records and update information as needed.
5. Answer and direct incoming phone calls and inquiries.
6. Provide excellent customer service to patients, addressing any questions or concerns they may have.
7. Maintain a clean and organized front desk area.
8. Collaborate with other healthcare professionals to ensure efficient patient flow and optimal patient experience.
9. Adhere to all privacy and confidentiality policies and procedures.
10. Use computer systems and technology to schedule appointments and maintain patient records.
11. Attend training and education sessions to stay updated on industry trends and practices.
12. Assist patients with completing necessary forms and paperwork.
13. Communicate any issues or concerns to the appropriate department or supervisor.
14. Multitask and prioritize tasks in a fast-paced environment.
15. Display a positive attitude and promote a welcoming and inclusive environment for all patients and visitors.

According to JobzMall, the average salary range for a Patient Access Front Desk Scheduler in Boca Raton, FL, USA is between $30,000 and $40,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific employer. Additionally, location can also play a role in salary, as cost of living and demand for this role may be different in different areas.

Baptist Health South Florida is a faith-based, not-for-profit healthcare organization and clinical care network in southern Florida. It operates seven hospitals, about fifty outpatient and urgent care centers, as well as several community health and outreach programs.