Baptist Health South Florida

International Patient Services Coordinator 1

Baptist Health South Florida

Coral Gables, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Baptist Health South Florida, where we are dedicated to providing exceptional healthcare services to our diverse patient population. We are currently seeking a motivated and compassionate International Patient Services Coordinator 1 to join our team. In this role, you will have the opportunity to support our international patients and families throughout their healthcare journey. If you have a passion for helping others and possess the necessary qualifications, we invite you to apply and become a valued member of our organization.

  1. Act as a primary point of contact for international patients and their families, providing exceptional customer service and support throughout their healthcare journey.
  2. Coordinate all aspects of international patient care, including scheduling appointments, arranging transportation and accommodations, and facilitating communication between patients and healthcare providers.
  3. Maintain accurate and up-to-date records of all international patients, including medical history, billing information, and insurance coverage.
  4. Collaborate with other members of the healthcare team to ensure seamless and efficient care for international patients.
  5. Provide culturally sensitive support and assistance to patients and families, addressing any language or cultural barriers that may arise.
  6. Serve as a liaison between patients, families, and healthcare providers to ensure timely and effective communication and resolution of any concerns or issues.
  7. Assist with the coordination of necessary medical procedures, tests, and treatments for international patients.
  8. Stay current on international healthcare regulations and requirements, and ensure compliance with all applicable laws and guidelines.
  9. Educate international patients and their families on the resources and services available at Baptist Health South Florida.
  10. Continuously evaluate and improve upon the international patient services program, identifying areas for improvement and implementing new strategies to enhance the patient experience.
Where is this job?
This job is located at Coral Gables, FL, USA
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, International Business, Or A Related Field.

  • Minimum Of 3 Years Of Experience In A Healthcare Setting, Preferably In International Patient Services Or Medical Tourism.

  • Excellent Communication And Interpersonal Skills, With The Ability To Work With Patients From Diverse Cultural Backgrounds.

  • Strong Knowledge Of International Healthcare Policies, Regulations, And Procedures.

  • Proficiency In A Second Language, Preferably Spanish, French, Or Portuguese.

Required Skills
  • Time Management

  • Interpersonal skills

  • Attention to detail

  • Organizational Skills

  • customer service

  • Medical Terminology

  • Problem-Solving

  • Patient Advocacy

  • Cultural Competence

  • Multilingual Communication

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a International Patient Services Coordinator 1 in Coral Gables, FL, USA is $40,000 - $60,000 per year. This can vary depending on factors such as experience, qualifications, and the specific company or organization the individual is working for.

Additional Information
Baptist Health South Florida is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 23rd, 2025
Apply BeforeApril 11th, 2026
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About Baptist Health South Florida

Baptist Health South Florida is a faith-based, not-for-profit healthcare organization and clinical care network in southern Florida. It operates seven hospitals, about fifty outpatient and urgent care centers, as well as several community health and outreach programs.

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