Front Desk Patient Access Treatment Scheduler

Are you a compassionate and organized individual looking for a meaningful career in the healthcare industry? Look no further than Baptist Health South Florida for an exciting opportunity as a Front Desk Patient Access Treatment Scheduler. In this role, you will be the first point of contact for our patients, providing exceptional customer service while efficiently coordinating treatment schedules. As a vital member of our team, you will play a crucial role in ensuring a positive and seamless experience for our patients. To thrive in this position, you must possess strong communication skills, attention to detail, and a passion for helping others. Join us in our mission to provide exceptional healthcare services to our community.

1. Greet and welcome patients in a warm and friendly manner as they arrive for appointments.
2. Schedule patient appointments and treatments in an efficient and accurate manner.
3. Effectively communicate with patients to gather necessary information and answer any questions or concerns.
4. Coordinate with healthcare providers to ensure availability and proper scheduling of appointments.
5. Maintain patient records and ensure all necessary information is accurately entered into the system.
6. Verify insurance coverage and obtain necessary authorizations for treatments.
7. Provide exceptional customer service to patients by addressing their needs and concerns in a timely and professional manner.
8. Keep track of appointment cancellations and reschedule as needed to optimize clinic efficiency.
9. Collaborate with other team members to ensure smooth and seamless patient flow.
10. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
11. Act as a liaison between patients and healthcare providers to ensure a positive and satisfactory experience.
12. Continuously strive for process improvement and suggest ways to enhance the patient experience.
13. Proactively identify and resolve any scheduling conflicts or issues.
14. Keep track of patient wait times and take appropriate measures to minimize them.
15. Attend required trainings and meetings to stay updated on clinic policies and procedures.

According to JobzMall, the average salary range for a Front Desk Patient Access Treatment Scheduler in Boca Raton, FL, USA is $30,000 to $40,000 per year. However, this can vary depending on factors such as experience, education, and employer. Some employers may offer higher salaries and benefits packages, while others may offer lower salaries with additional perks or incentives. It is important to research the specific job and company to get a better understanding of the salary range for this position.

Baptist Health South Florida is a faith-based, not-for-profit healthcare organization and clinical care network in southern Florida. It operates seven hospitals, about fifty outpatient and urgent care centers, as well as several community health and outreach programs.