Baptist Health South Florida

Float Patient Access Associate BOS

Baptist Health South Florida

Pembroke Pines, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Baptist Health South Florida, where we are committed to providing exceptional healthcare services to our community. We are currently seeking a dedicated and enthusiastic individual to join our team as a Float Patient Access Associate BOS. In this role, you will have the opportunity to make a positive impact on our patients by ensuring a smooth and efficient admission process. We are looking for someone who is detail-oriented, customer service-driven, and able to adapt to changing environments. If you are passionate about helping others and have the necessary qualifications, we encourage you to apply for this rewarding position.

  1. Greet and welcome patients and visitors to Baptist Health South Florida, creating a positive and friendly atmosphere.
  2. Assist patients with the admission process, including registration, insurance verification, and financial counseling.
  3. Maintain a strong understanding of Baptist Health's services, policies, and procedures in order to accurately answer patient questions and provide necessary information.
  4. Act as a liaison between patients, families, and healthcare staff, ensuring effective communication and addressing any concerns or issues that may arise during the admission process.
  5. Utilize computer systems to accurately and efficiently input patient information and process admissions.
  6. Maintain patient confidentiality and adhere to HIPAA guidelines at all times.
  7. Monitor and track patient flow to ensure a smooth and timely admission process.
  8. Keep up-to-date with insurance regulations and policies to ensure proper handling of patient insurance information.
  9. Collaborate with other healthcare staff to ensure a high level of patient satisfaction and quality of care.
  10. Demonstrate a customer service-oriented approach in all interactions with patients, families, and colleagues.
  11. Flexibly adapt to changing environments and prioritize tasks to meet the needs of the department and patients.
  12. Attend training and education sessions to stay current on best practices and updates to policies and procedures.
  13. Communicate any issues or concerns to management in a timely and professional manner.
  14. Maintain a clean and organized work area to promote a safe and efficient work environment.
  15. Uphold Baptist Health's mission, vision, and values in all job duties and interactions with patients and colleagues.
Where is this job?
This job is located at Pembroke Pines, FL, USA
Job Qualifications
  • High School Diploma Or Equivalent: The First Qualification For A Float Patient Access Associate Bos Job At Baptist Health South Florida Is A High School Diploma Or Equivalent. This Is The Minimum Educational Requirement For This Position And Ensures That Candidates Have A Basic Understanding Of Math, English, And Computer Skills.

  • Previous Experience In Healthcare: Candidates For This Position Should Have Previous Experience Working In A Healthcare Setting, Preferably In Patient Access Or Registration. This Experience Will Give Them A Good Understanding Of The Medical Terminology And Processes Involved In Admitting Patients.

  • Excellent Communication And Interpersonal Skills: A Float Patient Access Associate Bos Must Have Excellent Communication And Interpersonal Skills To Interact With Patients, Families, And Other Healthcare Professionals. They Must Be Able To Communicate Effectively And Empathetically To Provide A Positive Patient Experience.

  • Knowledge Of Insurance And Billing Procedures: Strong Knowledge Of Insurance And Billing Procedures Is Essential For This Position. Candidates Must Be Familiar With Different Insurance Plans, Verification Processes, And Billing Codes To Ensure Accurate And Timely Reimbursement.

  • Ability To Multitask And Work In A Fast-Paced Environment: A Float Patient Access Associate Bos Must Be Able To Multitask And Work Efficiently In A Fast-Paced Environment. They Will Be Responsible For Registering Patients, Verifying Insurance, Collecting Payments, And Answering Phone Calls, All While Providing Excellent Customer Service. The Ability To Prioritize Tasks And Work Well Under Pressure Is Crucial For Success In This Role.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Medical Terminology

  • Organization

  • Problem-Solving

  • team

  • Insurance Verification

  • Electronic Health Records

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Float Patient Access Associate BOS in Pembroke Pines, FL, USA is $33,000-$38,000 per year. However, this may vary depending on the specific employer, level of experience, and other factors.

Additional Information
Baptist Health South Florida is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 23rd, 2025
Apply BeforeJune 22nd, 2025
This job posting is from a verified source. 

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About Baptist Health South Florida

Baptist Health South Florida is a faith-based, not-for-profit healthcare organization and clinical care network in southern Florida. It operates seven hospitals, about fifty outpatient and urgent care centers, as well as several community health and outreach programs.

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