Baptist Health (Kentucky)

Referral Coordinator - Bariatric Surgery

Baptist Health (Kentucky)

Lexington, KY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Baptist Health, we believe in providing exceptional care for our patients, and we are seeking a passionate and dedicated Referral Coordinator to join our team. As the Referral Coordinator for our Bariatric Surgery department, you will play a crucial role in connecting patients with the care they need to achieve their weight loss goals. We are looking for an individual with a strong background in healthcare and a passion for helping others. If you are looking for a fulfilling and rewarding career in the healthcare industry, then we would love to hear from you.

  1. Facilitate patient referrals: The Referral Coordinator will be responsible for managing and coordinating all patient referrals for the Bariatric Surgery department. This includes receiving and processing referral requests from healthcare providers, insurance companies, and patients.
  2. Coordinate appointments and schedules: The Referral Coordinator will be responsible for scheduling appointments for patients, coordinating with healthcare providers, and ensuring that all necessary paperwork and documentation is completed and submitted in a timely manner.
  3. Communicate with patients and healthcare providers: The Referral Coordinator will serve as the main point of contact for patients and healthcare providers, providing updates and information regarding the referral process and addressing any questions or concerns that may arise.
  4. Maintain referral database: The Referral Coordinator will be responsible for maintaining an accurate and up-to-date database of all patient referrals, appointments, and documentation. This may include using electronic medical record systems and other software programs.
  5. Ensure compliance with regulations: The Referral Coordinator must stay informed about all relevant healthcare regulations and ensure that all referrals and related processes are compliant with these regulations.
  6. Collaborate with other departments: The Referral Coordinator will work closely with other departments within the healthcare facility, such as the insurance and billing departments, to ensure a smooth and efficient referral process for patients.
  7. Provide exceptional customer service: As a representative of Baptist Health, the Referral Coordinator is responsible for providing exceptional customer service to patients and healthcare providers, ensuring a positive experience for all involved.
  8. Educate patients on referral process: The Referral Coordinator may be responsible for educating patients on the referral process, including explaining insurance coverage and any necessary paperwork or documentation.
  9. Contribute to departmental goals: The Referral Coordinator will work with the Bariatric Surgery department to establish and meet goals related to patient referrals, customer service, and overall departmental success.
  10. Participate in training and development: As the healthcare industry evolves, the Referral Coordinator will be expected to stay current with training and development
Where is this job?
This job is located at Lexington, KY, USA
Job Qualifications
  • Knowledge Of Bariatric Surgery: The Ideal Candidate Should Have A Thorough Understanding Of Bariatric Surgery Procedures, Including Pre And Post-Surgery Care, Insurance Coverage, And Patient Education.

  • Strong Communication Skills: A Referral Coordinator Must Have Excellent Verbal And Written Communication Skills To Effectively Communicate With Patients, Physicians, And Insurance Companies To Ensure A Smooth Referral Process.

  • Experience In Healthcare Administration: A Minimum Of 2-3 Years Of Experience In Healthcare Administration, Preferably In A Bariatric Surgery Setting, Is Required For This Position. This Will Ensure The Candidate Has A Solid Understanding Of The Healthcare Industry And Related Administrative Tasks.

  • Attention To Detail: As A Referral Coordinator, Attention To Detail Is Crucial To Ensure Accurate And Timely Processing Of Patient Referrals. This Includes Verifying Insurance Coverage, Obtaining Necessary Medical Records, And Scheduling Appointments.

  • Team Player: The Referral Coordinator Will Work Closely With A Multidisciplinary Team, Including Physicians, Nurses, And Other Healthcare Professionals. The Ideal Candidate Should Be A Team Player, Able To Collaborate And Communicate Effectively With Others To Provide The Best Care For Patients.

Required Skills
  • appointment scheduling

  • Patient education

  • Medical Records

  • Insurance Verification

  • Coordinating Care

  • Insurance Authorization

  • Bariatric Surgery

  • Referral Tracking

  • Patient Referral

  • Physician Liaison

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Referral Coordinator - Bariatric Surgery in Lexington, KY, USA is $36,000 to $50,000 per year. This may vary depending on factors such as the employer, location, experience, and qualifications of the candidate.

Additional Information
Baptist Health (Kentucky) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2024
Apply BeforeJune 21st, 2025
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About Baptist Health (Kentucky)

There's much more to Baptist Health than our network of hospitals and professionals. It's not just what we are; it's what we're about. From the beginning, our mission has been to provide medical services and enhance the health of the people and communities we serve. Our vision is to be the healthcare leader . And everyday, in everything we do, we live out our Christ-centered mission to others and work to achieve our vision, guided by these values: integrity, excellence, stewardship, collaboration and respect.As a not-for-profit health care provider, we've made a commitment to the communities we serve to provide care and services that go far beyond what is expected of a hospital, including charity care, education, community involvement and partnerships and a wide variety of special programs and services.It's healthcare on a deeply personal level, where medical technology, facilities and knowledge.

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