PBX Operator

Baptist Health is searching for a reliable, customer-focused PBX Operator to join our team! As the initial point of contact for our patients and staff, you will be responsible for delivering exceptional service every time. You must have excellent communication and interpersonal skills to handle all incoming calls and direct them to the appropriate department or staff member. To be successful in this position, you must possess a combination of technical and customer service abilities. You must have at least one year of experience working in a call center or as a PBX operator, and be well-versed in the use of multi-line phones. Your strong organizational skills and attention to detail will be essential in this role. We are looking for someone with a friendly personality and a desire to help us meet our goal of providing the highest quality of care to our patients. If you are looking for an opportunity to grow your career with a leading healthcare organization, we invite you to apply for the PBX Operator position at Baptist Health today.

Responsibilities:

1. Serve as the initial point of contact for patients and staff, providing exceptional customer service.
2. Handle incoming calls and direct them to the appropriate department or staff member.
3. Possess a combination of technical and customer service abilities.
4. Utilize multi-line phones and other communication systems.
5. Demonstrate strong organizational skills and attention to detail.
6. Maintain a friendly and professional demeanor at all times.
7. Assist in meeting the organization’s goal of providing the highest quality of care to patients.
8. Provide support and guidance to staff and patients in a courteous manner.
9. Ensure all calls are handled promptly and efficiently.
10. Update and maintain records of incoming calls.

According to JobzMall, the average salary range for a PBX Operator in Lexington, KY, USA is $26,406 to $44,150 per year. This range is based on salaries submitted anonymously to the JobzMall salary database. Salaries can vary greatly based on experience, job location, and other factors.

There's much more to Baptist Health than our network of hospitals and professionals. It's not just what we are; it's what we're about. From the beginning, our mission has been to provide medical services and enhance the health of the people and communities we serve. Our vision is to be the healthcare leader . And everyday, in everything we do, we live out our Christ-centered mission to others and work to achieve our vision, guided by these values: integrity, excellence, stewardship, collaboration and respect.As a not-for-profit health care provider, we've made a commitment to the communities we serve to provide care and services that go far beyond what is expected of a hospital, including charity care, education, community involvement and partnerships and a wide variety of special programs and services.It's healthcare on a deeply personal level, where medical technology, facilities and knowledge.