Baptist Health (Kentucky)

Patient Access Scheduler

Baptist Health (Kentucky)

Lexington, KY, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a detail-oriented and compassionate individual looking for a meaningful career in the healthcare industry? Look no further! Baptist Health in Kentucky is seeking a Patient Access Scheduler to join our team. In this role, you will play a crucial part in ensuring our patients have a positive experience by scheduling their appointments and coordinating their care. We are looking for someone with excellent communication skills, strong organizational abilities, and a genuine desire to help others. If you are passionate about making a difference in people's lives, we want to hear from you!

  1. Schedule Patient Appointments: The Patient Access Scheduler will be responsible for coordinating and scheduling patient appointments in a timely and efficient manner.
  2. Communicate with Patients: This role requires excellent communication skills to interact with patients, answer their questions, and provide them with necessary information.
  3. Coordinate Care: The Patient Access Scheduler will work closely with other healthcare professionals to ensure a smooth and coordinated care experience for patients.
  4. Maintain Accuracy: It is crucial for the Patient Access Scheduler to pay close attention to detail and maintain accurate records of patient appointments and care information.
  5. Provide Excellent Customer Service: The Patient Access Scheduler will be the first point of contact for patients, and therefore, must provide exceptional customer service to ensure a positive experience.
  6. Follow Protocols and Procedures: This role requires following established protocols and procedures to ensure consistency and efficiency in scheduling and coordinating patient care.
  7. Handle Inquiries and Concerns: The Patient Access Scheduler will be responsible for addressing patient inquiries and concerns regarding appointments, procedures, and other related matters.
  8. Maintain Confidentiality: The confidentiality of patient information is of utmost importance in this role, and the Patient Access Scheduler must adhere to all privacy and security protocols.
  9. Support Team Efforts: The Patient Access Scheduler will work collaboratively with other team members to ensure a seamless patient experience and support the overall goals of the healthcare facility.
  10. Uphold Quality Standards: In this role, the Patient Access Scheduler is responsible for maintaining high-quality standards and ensuring that all scheduling and coordinating efforts meet the healthcare facility's standards.
Where is this job?
This job is located at Lexington, KY, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Education Requirement For A Patient Access Scheduler At Baptist Health Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Understanding Of Healthcare Terminology.

  • Experience In Healthcare Scheduling: Baptist Health Prefers Candidates With Previous Experience In Healthcare Scheduling. This Includes Knowledge Of Scheduling Software, Managing Patient Appointments, And Understanding Of Medical Procedures.

  • Excellent Communication Skills: As A Patient Access Scheduler, Strong Communication Skills Are Essential. This Includes The Ability To Communicate Effectively With Patients, Healthcare Providers, And Other Staff Members.

  • Customer Service Experience: Baptist Health Values Candidates With Previous Customer Service Experience. This Demonstrates The Ability To Handle Difficult Situations, Provide Exceptional Service, And Maintain A Positive Attitude.

  • Strong Attention To Detail: A Patient Access Scheduler Must Have Excellent Attention To Detail To Accurately Schedule Patient Appointments, Verify Insurance Information, And Input Data Into The System. This Ensures That Patient Information Is Correct And Appointments Are Scheduled Correctly.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • Attention to detail

  • Problem Solving

  • customer service

  • Teamwork

  • Organization

  • Prioritization

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Patient Access Scheduler in Lexington, KY, USA is between $33,000 and $45,000 per year. This may vary depending on the individual's level of experience, education, and the specific employer. Additional factors such as bonuses and benefits may also affect the overall salary range.

Additional Information
Baptist Health (Kentucky) is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 18th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Baptist Health (Kentucky)

There's much more to Baptist Health than our network of hospitals and professionals. It's not just what we are; it's what we're about. From the beginning, our mission has been to provide medical services and enhance the health of the people and communities we serve. Our vision is to be the healthcare leader . And everyday, in everything we do, we live out our Christ-centered mission to others and work to achieve our vision, guided by these values: integrity, excellence, stewardship, collaboration and respect.As a not-for-profit health care provider, we've made a commitment to the communities we serve to provide care and services that go far beyond what is expected of a hospital, including charity care, education, community involvement and partnerships and a wide variety of special programs and services.It's healthcare on a deeply personal level, where medical technology, facilities and knowledge.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started