Patient Access Scheduler

Welcome to Baptist Health in Kentucky! We are currently seeking a highly motivated and organized individual to join our team as a Patient Access Scheduler. As a Patient Access Scheduler, you will play a crucial role in ensuring our patients receive timely and efficient access to our healthcare services. We are looking for someone with excellent communication skills, attention to detail, and a passion for helping others. If you are a team player who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

1. Schedule patient appointments: The primary responsibility of a Patient Access Scheduler is to schedule patient appointments accurately and efficiently. This includes coordinating with patients, healthcare providers, and other staff members to find suitable appointment times.
2. Maintain accurate records: The Patient Access Scheduler is responsible for maintaining accurate and up-to-date patient records. This may include updating personal information, insurance details, and medical history.
3. Provide excellent customer service: As a representative of Baptist Health, the Patient Access Scheduler is expected to provide exceptional customer service to patients and their families. This may involve answering questions, addressing concerns, and providing information about our services.
4. Ensure timely access to healthcare services: It is the responsibility of the Patient Access Scheduler to ensure that patients receive timely access to healthcare services. This may involve coordinating with various departments to schedule appointments, reschedule appointments, and follow up on missed appointments.
5. Communicate effectively: The Patient Access Scheduler must have excellent communication skills to effectively communicate with patients, healthcare providers, and other staff members. This includes listening attentively, speaking clearly, and using appropriate written communication.
6. Maintain confidentiality: Patient information is highly sensitive and must be kept confidential at all times. The Patient Access Scheduler is responsible for adhering to all HIPAA regulations and maintaining patient confidentiality.
7. Attention to detail: A high level of attention to detail is essential in this role to ensure accurate scheduling and record-keeping. The Patient Access Scheduler must carefully review patient information and schedules to avoid errors and ensure the best possible patient experience.
8. Work as part of a team: The Patient Access Scheduler will work closely with other healthcare professionals, including doctors, nurses, and administrative staff. It is important to be a team player and collaborate effectively to ensure a smooth patient experience.
9. Adapt to a fast-paced environment: Baptist Health is a fast-paced environment, and the Patient Access Scheduler must be able to adapt quickly to changing priorities and multitask effectively.
10. Uphold Baptist Health values:

According to JobzMall, the average salary range for a Patient Access Scheduler in La Grange, KY, USA is between $30,000 to $45,000 per year. The exact salary may vary depending on factors such as experience, education, and specific job duties.

There's much more to Baptist Health than our network of hospitals and professionals. It's not just what we are; it's what we're about. From the beginning, our mission has been to provide medical services and enhance the health of the people and communities we serve. Our vision is to be the healthcare leader . And everyday, in everything we do, we live out our Christ-centered mission to others and work to achieve our vision, guided by these values: integrity, excellence, stewardship, collaboration and respect.As a not-for-profit health care provider, we've made a commitment to the communities we serve to provide care and services that go far beyond what is expected of a hospital, including charity care, education, community involvement and partnerships and a wide variety of special programs and services.It's healthcare on a deeply personal level, where medical technology, facilities and knowledge.