Call Center Order Representative
Processes all room service related calls. Enters or records all daily patient meal selections and preferences for multiple facilities and patient units. Understands and appropriately utilizes culinary systems as it relates to modified diets, food and menu relating to patients. Requests Diet Tech or Dietitian assistance when needed. Able to read, understand and present to patients standard information for prescribed diet. Utilizes Cerner (View Only) to follow-up with diet/allergy order concerns to better assist the patient and nursing partners. Understands when to make the appropriate changes in the food suite when necessary.
Demonstrates the appropriate knowledge in using Banners payment system to collect revenue from callers
Prior experience is a plus
Ability to work in a high volume and fast paced environment
Able to read, understand and present to patients standard information for prescribed diet.
Customer Service skills
Record keeping
Time Management Skills
Adaptable
Verbal communication
written communication
Detail Oriented and Organized
According to JobzMall, the average salary range for a Call Center Order Representative in 525 W Brown Rd, Mesa, AZ 85201, USA is $13.50 to $19.00 per hour.
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Banner - University Medical Center Tucson, formerly University Medical Center and the University of Arizona Medical Center, is a private, non-profit, 649-bed acute-care hospital located on the campus of the University of Arizona in Tucson, Arizona.
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