Banfield Pet Hospital

Client Service Coordinator

Banfield Pet Hospital

San Antonio, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you an experienced Client Service Coordinator looking for the opportunity to join a growing team? At Banfield Pet Hospital, we understand the importance of providing excellent customer service to our valued clients and are looking for a professional to join us in our mission.To be successful in this position, you must have excellent communication and problem-solving skills, a customer-oriented attitude, and the ability to work in a fast-paced environment. You must be an organized individual with an eye for detail and a compassionate demeanor when dealing with clients. If you possess these traits and have a passion for helping pets, we encourage you to apply for this role. We offer competitive benefits and a great work environment.The Client Service Coordinator at Banfield Pet Hospital is responsible for ensuring that all clients receive excellent customer service. This requires providing professional advice to clients, answering questions, resolving customer service issues, and creating a positive and welcoming environment for clients. You will also be responsible for scheduling appointments, completing transactions, and providing general administrative support.

Responsibilities:

  1. Provide excellent customer service to clients, including providing professional advice, answering questions, and resolving customer service issues.
  2. Create a positive and welcoming environment for clients.
  3. Schedule client appointments and maintain a record of client information.
  4. Complete transactions and provide general administrative support.
  5. Ensure that all clients receive excellent customer service.
  6. Possess excellent communication, problem-solving, and customer-oriented skills.
  7. Demonstrate a compassionate demeanor when dealing with clients.
  8. Work in a fast-paced environment and maintain a keen eye for detail.
  9. Ensure compliance with Banfield Pet Hospital policies and procedures.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Ability To Multitask

  • Excellent Customer Service Skills

  • Knowledge Of Pet Health Care

  • Flexibility To Work A Variety Of Shifts

  • Ability To Work Well Independently And As Part Of A Team

  • Ability To Effectively Communicate Information Verbally And In Writing

  • Ability To Use A Computer

  • Knowledge Of Veterinary Software Programs

Required Skills
  • Communication

  • Time Management

  • Detail Oriented

  • Scheduling

  • Multitasking

  • Problem Solving

  • Conflict Resolution

  • customer service

  • Client Service

  • Record keeping

  • Team work

  • Organization

  • Animal care

  • Computer Literacy

  • Veterinary Medicine

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Service Coordinator in San Antonio, TX, USA is $30,000 to $45,000 per year. This salary range can vary, depending on the company, the candidate's experience, qualifications, and other factors.

Additional Information
Banfield Pet Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 6th, 2023
Apply BeforeMay 10th, 2026
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About Banfield Pet Hospital

Banfield Pet Hospital is a privately owned company based in Vancouver, Washington, United States, that operates veterinary clinics. Part of the Mars, Incorporated family of companies, Banfield owns clinics in the United States, Mexico, and the United Kingdom.

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