Banfield Pet Hospital

Client Service Coordinator

Banfield Pet Hospital

Aurora, CO, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Do you have a passion for providing exceptional service to clients? Are you an experienced Client Service Coordinator looking for an opportunity to make a difference in the lives of pets and their owners? If so, Banfield Pet Hospital is looking for you!We are currently seeking a qualified and dedicated Client Service Coordinator to join our team. The ideal candidate for this position will be an expert in client service, possess excellent communication skills, and have a clear understanding of customer needs. We are looking for a reliable professional who will ensure that our clients and their pets receive the highest quality of service.The Client Service Coordinator will be responsible for providing exceptional customer service to our clients, answering phones, scheduling appointments, collecting payments, and providing administrative support to the hospital. This position requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.If you are a passionate and dedicated professional with the qualifications we are looking for, we look forward to receiving your application.

Responsibilities:

  1. Provide exceptional customer service to clients and their pets.
  2. Answer phones and respond to inquiries in a timely and professional manner.
  3. Schedule appointments and manage client calendars.
  4. Collect payments in a timely and accurate manner.
  5. Provide administrative support to the hospital.
  6. Maintain accurate records and files.
  7. Ensure customer needs are clearly understood and met.
  8. Demonstrate excellent communication and interpersonal skills.
  9. Utilize excellent organizational skills and attention to detail.
  10. Multi-task in a fast-paced environment.
Where is this job?
This job is located at Aurora, CO, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Excellent Verbal And Written Communication Skills

  • Proficiency In Microsoft Office Programs

  • Strong Organizational And Multitasking Abilities

  • Ability To Work With Minimal Supervision

  • Ability To Build And Maintain Relationships With Clients

  • Knowledge Of Veterinary Terminology And Practices

Required Skills
  • Time Management

  • Scheduling

  • Conflict Resolution

  • Teamwork

  • Empathy

  • Detail-oriented

  • Problem-Solving

  • Multi-tasking

  • Cashiering

  • Client communication

  • Organizational

  • Interpersonal

  • Greeting

  • Answering

  • Record-Keeping

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Service Coordinator in Aurora, CO, USA is between $36,633 and $53,283. This salary range is based on the combination of salaries reported by employers and job seekers in the area.

Additional Information
Banfield Pet Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 6th, 2023
Apply BeforeAugust 19th, 2025
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About Banfield Pet Hospital

Banfield Pet Hospital is a privately owned company based in Vancouver, Washington, United States, that operates veterinary clinics. Part of the Mars, Incorporated family of companies, Banfield owns clinics in the United States, Mexico, and the United Kingdom.

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