Client Service Coordinator

Are you passionate about providing excellent customer service and helping pets receive the care they need? If so, Banfield Pet Hospital is looking for an experienced and compassionate Client Service Coordinator to join our team! We are looking for someone with strong customer service and communication skills, attention to detail, and the ability to work in a fast-paced environment. If you have a genuine love for animals and are energized by helping people, this could be the job for you!

Responsibilities:

• Provide excellent customer service to all Banfield Pet Hospital clients
• Maintain strong communication with clients, veterinarians, and other hospital personnel
• Greet clients and their pets in a friendly manner
• Answer phones, book appointments, update client records, and process transactions
• Ensure all client needs are met in a timely and professional manner
• Exhibit knowledge of medical terminology, products, and services
• Educate clients on preventative care, products, and services
• Assist veterinarians and technicians with treatments and procedures
• Monitor patient progress, document medical records, and provide follow-up instructions
• Keep the hospital clean and organized

According to JobzMall, the average salary range for a Client Service Coordinator in Sacramento, CA, USA is $25,000 - $45,000 per year. The salary range will vary depending on the level of experience, education, certifications, and other qualifications of the individual. The salary range may also be affected by the size of the company, the industry, and the region in which the position is located.

Banfield Pet Hospital is a privately owned company based in Vancouver, Washington, United States, that operates veterinary clinics. Part of the Mars, Incorporated family of companies, Banfield owns clinics in the United States, Mexico, and the United Kingdom.