Banfield Pet Hospital

Client Service Coordinator

Banfield Pet Hospital

Vancouver, WA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We're looking for a Client Service Coordinator to join our Banfield Pet Hospital team! This position plays a critical role in providing excellent customer service to pet owners as they bring their furry friends into our hospital. The Client Service Coordinator helps manage the workflow of clients and ensures top-notch customer experience. To be successful in this role, you should have excellent customer service skills, be highly organized, and have a passion for animals. You should also be able to multitask, think quickly on your feet, and handle any customer inquiries with professionalism and poise. If this sounds like you, we'd love to hear from you!

Responsibilities: -Provide excellent customer service to pet owners -Manage the workflow of clients to ensure a great customer experience -Greet customers and their furry friends in a friendly and professional manner -Answer customer inquiries with professionalism and poise -Ensure timely and accurate service delivery -Maintain a clean, organized, and welcoming workspace -Assist with scheduling appointments and coordinating care plans -Process payments and handle money transactions -Maintain records of customer visits and services -Support other team members in client service and medical care tasks -Adhere to all safety and regulatory standards

Where is this job?
This job is located at Vancouver, WA, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Organizational Skills

  • Ability To Multi-Task

  • Ability To Work Independently

  • Strong Customer Service Orientation

  • Problem-Solving Skills

  • Proficiency In Computer Software Programs

  • Experience In A Veterinary Setting

Required Skills
  • Communication

  • Teamwork

  • Empathy

  • Detail-oriented

  • Patience

  • Problem-Solving

  • Flexibility

  • Adaptability

  • Multi-tasking

  • Professionalism

  • Organizational

  • Interpersonal

  • Time-Management

  • Customer-Service

  • Conflict-Resolution

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Service Coordinator in Vancouver, WA, USA is between $30,000 and $50,000. This range can vary depending on factors such as experience, education, and qualifications.

Additional Information
Banfield Pet Hospital is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 6th, 2023
Apply BeforeSeptember 18th, 2025
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About Banfield Pet Hospital

Banfield Pet Hospital is a privately owned company based in Vancouver, Washington, United States, that operates veterinary clinics. Part of the Mars, Incorporated family of companies, Banfield owns clinics in the United States, Mexico, and the United Kingdom.

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