
Client Service Coordinator
We're looking for a Client Service Coordinator to join our Banfield Pet Hospital team! This position plays a critical role in providing excellent customer service to pet owners as they bring their furry friends into our hospital. The Client Service Coordinator helps manage the workflow of clients and ensures top-notch customer experience. To be successful in this role, you should have excellent customer service skills, be highly organized, and have a passion for animals. You should also be able to multitask, think quickly on your feet, and handle any customer inquiries with professionalism and poise. If this sounds like you, we'd love to hear from you!
Responsibilities: -Provide excellent customer service to pet owners -Manage the workflow of clients to ensure a great customer experience -Greet customers and their furry friends in a friendly and professional manner -Answer customer inquiries with professionalism and poise -Ensure timely and accurate service delivery -Maintain a clean, organized, and welcoming workspace -Assist with scheduling appointments and coordinating care plans -Process payments and handle money transactions -Maintain records of customer visits and services -Support other team members in client service and medical care tasks -Adhere to all safety and regulatory standards
Excellent Communication Skills
Strong Organizational Skills
Ability To Multi-Task
Ability To Work Independently
Strong Customer Service Orientation
Problem-Solving Skills
Proficiency In Computer Software Programs
Experience In A Veterinary Setting
Communication
Teamwork
Empathy
Detail-oriented
Patience
Problem-Solving
Flexibility
Adaptability
Multi-tasking
Professionalism
Organizational
Interpersonal
Time-Management
Customer-Service
Conflict-Resolution
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Service Coordinator in Vancouver, WA, USA is between $30,000 and $50,000. This range can vary depending on factors such as experience, education, and qualifications.
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Banfield Pet Hospital is a privately owned company based in Vancouver, Washington, United States, that operates veterinary clinics. Part of the Mars, Incorporated family of companies, Banfield owns clinics in the United States, Mexico, and the United Kingdom.

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