
Meeting Planner Concierge
Receives meeting requests, assigns rooms, orders catering, etc. to ensure successful execution of meetings and events. Manages the meeting space to ensure client needs are met, following GIB policies and procedures. Finds alternate meeting space for requests that are unable to be accommodated in the Chicago Conference Center. Offers first-class service, proactively offering assistance, food and beverage, parking validation, directions, etc. Anticipates requests for recommendations in Chicago. Focuses on addressing guest needs, anticipating, and resolving potential situations. Opens and closes the Chicago Conference Center space and serves as primary on-site contact for leadership. Assists in maintaining the event space by setting, flipping, and refreshing meeting rooms as needed, monitoring and maintaining cleanliness of facility. Maintains open lines of communication with Sr. Meeting Planner and Business Operations Sr. Specialist to ensure consistency. Identifies process improvement and implements solutions.
1+ years’ experience in hospitality role required.
Knowledge of food & beverage, catering, room set ups, and event logistics.
Working knowledge of Crestron Remote Access and ReServe Interactive preferred.
Knowledge of Chicago hospitality market, including caterers, restaurants, and other services, preferred.
Customer Service skills
Record Keeping Skills
MS Teams
Time Management Skills
Inventory workflow processes
Audio-Visual technologies
Driven and self-motivated
Problem Solving Skills
Flexibility/Adaptability
Detail Oriented and Organized
Process Oriented
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Meeting Planner Concierge in 227 W Monroe St, Chicago, IL 60606, USA is between $37,769 and $50,527. This is based on the salaries reported by employers for the job in the area.
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Robert W. Baird & Co. is an American multinational independent investment bank and financial services company.

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