Underwriting Quality Assurance Specialist

Welcome to Aviva, one of the leading insurance companies in the world. We are currently seeking a highly skilled and motivated individual to join our team as an Underwriting Quality Assurance Specialist. As an Underwriting Quality Assurance Specialist, you will play a crucial role in ensuring the accuracy and quality of our underwriting processes, contributing to the overall success of our company. We are looking for someone with a keen eye for detail, strong analytical skills, and a passion for delivering exceptional service to our clients. If you are looking for an exciting opportunity to make a difference in the insurance industry, then this may be the perfect role for you. Keep reading to learn more about the qualifications and responsibilities of this position.

1. Conduct quality assurance reviews of underwriting processes and procedures to ensure compliance with company standards and industry regulations.
2. Identify areas for improvement and provide recommendations to enhance overall underwriting quality.
3. Develop and implement quality control measures to prevent errors and improve efficiency.
4. Collaborate with underwriting team to address any identified issues and implement solutions.
5. Analyze data and provide regular reports on underwriting quality metrics to management.
6. Stay updated on industry trends and best practices to continuously improve underwriting processes.
7. Train and mentor new underwriters on quality assurance protocols and procedures.
8. Communicate any changes or updates to underwriting policies and procedures to the team.
9. Handle complex and escalated cases to ensure timely and accurate resolution.
10. Maintain accurate documentation and records of quality assurance activities.
11. Collaborate with other departments, such as claims and customer service, to resolve any quality-related issues.
12. Conduct audits of underwriting files to ensure accuracy and completeness.
13. Participate in ongoing training and professional development opportunities to enhance knowledge and skills.
14. Adhere to confidentiality and security protocols when handling sensitive information.
15. Represent the company in a professional and positive manner at all times.

According to JobzMall, the average salary range for a Underwriting Quality Assurance Specialist in Markham, ON, Canada is $55,000 - $70,000 per year. However, this can vary depending on the specific company, experience level, and other factors. It is best to research the specific job and company you are interested in to get a more accurate salary estimate.

Aviva plc is a British multinational insurance company headquartered in London, United Kingdom. It has about 33 million customers across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider.