Aviva

Property Desk Adjuster – Specialty Claims

Aviva

Markham, ON, Canada
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Aviva, where we pride ourselves on providing top-notch insurance services to our customers. We are currently seeking a highly skilled and motivated Property Desk Adjuster to join our Specialty Claims team. In this role, you will be responsible for handling complex property claims and providing exceptional customer service to our clients. We are looking for a candidate with a strong background in property claims, excellent analytical skills, and the ability to thrive in a fast-paced environment. If you are passionate about delivering quality results and making a positive impact, we invite you to apply for this exciting opportunity.

  1. Investigate and evaluate complex property claims in a timely and efficient manner.
  2. Utilize strong analytical skills to determine coverage, liability, and damages.
  3. Communicate with customers, agents, and other parties involved in the claims process in a professional and courteous manner.
  4. Provide excellent customer service by addressing inquiries and concerns promptly and effectively.
  5. Maintain accurate and detailed claim records and documentation.
  6. Collaborate with other team members, such as supervisors and managers, to ensure consistent and accurate handling of claims.
  7. Follow company policies and procedures, as well as state and federal regulations, in handling claims.
  8. Stay up-to-date on industry trends and best practices to continuously improve claim handling processes.
  9. Negotiate settlements with customers, attorneys, and other parties as needed.
  10. Handle multiple claims simultaneously and prioritize tasks based on urgency and importance.
  11. Identify potential fraud and escalate to appropriate parties for further investigation.
  12. Participate in training and development programs to enhance knowledge and skills.
  13. Maintain confidentiality and adhere to ethical standards in handling sensitive information.
  14. Provide input and suggestions for process improvements and efficiencies.
  15. Represent the company in a professional manner at all times.
Where is this job?
This job is located at Markham, ON, Canada
Job Qualifications
  • Excellent Analytical And Problem-Solving Skills.

  • Bachelor's Degree In Insurance, Risk Management, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Property Claims Handling, Preferably In The Specialty Claims Sector.

  • Strong Knowledge Of Property Insurance Policies, Coverage, And Regulations.

  • Ability To Effectively Communicate And Negotiate With Clients, Agents, And Other Stakeholders.

Required Skills
  • Time Management

  • Negotiation skills

  • customer service

  • Risk assessment

  • Damage Assessment

  • Coverage analysis

  • Claims handling

  • Property insurance

  • Policy Interpretation

  • Analy

  • Communication Abilities

  • Loss Evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Property Desk Adjuster – Specialty Claims in Markham, ON, Canada is $42,000 - $57,000 per year. This salary range can vary depending on factors such as experience, skills, and the specific company or organization.

Additional Information
Aviva is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 8th, 2024
Apply BeforeJune 21st, 2025
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About Aviva

Aviva plc is a British multinational insurance company headquartered in London, United Kingdom. It has about 33 million customers across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider.

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