We are looking for an experienced and motivated Pension Administrator to join our Aviva team. As a Pension Administrator, you will be responsible for the effective and efficient delivery of pension schemes to a range of clients. You will be a key contact for clients, dealing with queries and managing their pension scheme in line with their requirements.The ideal candidate will possess outstanding communication skills and the ability to maintain a high level of accuracy and attention to detail. You must also be able to demonstrate excellent customer service and problem-solving skills, with a keen eye for detail. The successful candidate will need to be confident in using a range of IT systems, including Microsoft Office products.If you have a passion for delivering excellent customer service and a commitment to meeting the needs of our customers, we want to hear from you.
Responsibilities:
- Manage a range of pension schemes for clients, ensuring that they are delivered effectively and efficiently.
- Serve as a primary contact for clients, responding to queries in a timely and professional manner.
- Maintain accurate records of pension scheme activities.
- Proactively identify and resolve issues related to pension schemes.
- Provide excellent customer service, demonstrating problem-solving skills and a strong eye for detail.
- Utilize a range of IT systems, including Microsoft Office products, to manage pension schemes.
- Monitor and review existing pension schemes to ensure they are meeting the needs of clients.
- Develop and implement strategies to improve the delivery of pension schemes.
- Adhere to all relevant policies and regulations relating to pension schemes.
- Work collaboratively with colleagues and external parties to ensure the effective delivery of pension schemes.
Ability To Work Independently And As Part Of A Team
Excellent Written And Verbal Communication Skills
Excellent Customer Service Skills
Proficient In Microsoft Office Suite
Financial Planning Qualifications
Pension Transfer Qualifications
Experience In Pensions Administration
Knowledge Of Pensions And Pension Legislation
Data Analysis
Communication
Negotiation
Auditing
Report Writing
Relationship Building
Investment Management
Risk assessment
Regulatory compliance
Problem-Solving
Financial Modelling
Complaint handling
Taxation
Record-Keeping
Pension Calculations
Communication
Leadership
Negotiation
Problem Solving
Time management
Interpersonal Skills
self-motivation
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Pension Administrator in New York, NY, USA is $60,000 to $90,000 per year. This range is based on the salary data from the most current job listings on JobzMall and may differ from other sources.
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Aviva plc is a British multinational insurance company headquartered in London, United Kingdom. It has about 33 million customers across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider.

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