Health Claims Executive

Hello there,Are you passionate about helping others and have a strong understanding of the healthcare industry? Aviva is seeking a driven and detail-oriented Health Claims Executive to join our team. As a Health Claims Executive, you will play a crucial role in ensuring that our customers receive the best possible care and support during their health insurance claims process. We are looking for someone with excellent communication and problem-solving skills, as well as a deep knowledge of health insurance policies and procedures. If you are eager to make a positive impact on people's lives and have the necessary qualifications, we would love to hear from you.

1. Process and manage health insurance claims accurately and efficiently in accordance with company policies and procedures.
2. Communicate with customers and healthcare providers to gather necessary information and resolve any issues or concerns.
3. Maintain a thorough understanding of various health insurance plans and benefits to effectively assist customers with their claims.
4. Collaborate with other team members and departments to ensure timely and effective resolution of claims.
5. Conduct thorough investigations and analyses of claims to determine their validity and make appropriate decisions.
6. Stay updated on industry trends and changes in policies and procedures to ensure compliance and provide accurate information to customers.
7. Handle sensitive and confidential information with utmost professionalism and discretion.
8. Provide exceptional customer service by addressing customers' needs and concerns in a timely and efficient manner.
9. Maintain accurate records and documentation of all claims processed.
10. Identify areas for process improvement and make recommendations to enhance efficiency and customer satisfaction.
11. Stay up-to-date with relevant laws and regulations governing the healthcare industry.
12. Train and mentor new team members on claims processing procedures and best practices.
13. Attend and actively participate in team meetings and trainings.
14. Meet individual and team performance targets set by the company.
15. Adhere to all ethical standards and company policies.

According to JobzMall, the average salary range for a Health Claims Executive in Singapore is between $4,000 and $6,500 per month. However, this can vary depending on factors such as experience, qualifications, and the specific company or industry the executive works in. Some higher-level or more experienced Health Claims Executives may earn up to $10,000 per month.

Aviva plc is a British multinational insurance company headquartered in London, United Kingdom. It has about 33 million customers across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider.