Aviva

Expert en sinistres habitation

Aviva

Montreal, QC, Canada
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a skilled insurance professional with a passion for helping others? Do you have a strong understanding of the housing market and a knack for assessing property damage? If so, Aviva is seeking an Expert en sinistres habitation to join our team. In this role, you will play a crucial role in assisting our clients during times of crisis and helping them navigate through the claims process. A successful candidate will possess excellent communication skills, attention to detail, and the ability to work well under pressure. A background in the insurance industry and knowledge of property damage assessment is required. If you are a driven and empathetic individual looking to make a positive impact in the lives of others, we encourage you to apply.

  1. Conduct thorough investigations of property damage claims and determine the extent of coverage under the policy.
  2. Communicate effectively with clients to gather information and explain the claims process.
  3. Work closely with insurance adjusters to assess and document property damage.
  4. Analyze and evaluate complex claims to determine appropriate coverage and settlement amounts.
  5. Review and interpret policy terms and conditions to ensure accurate and fair claim settlements.
  6. Provide guidance and support to clients throughout the claims process, addressing any questions or concerns they may have.
  7. Maintain accurate and organized claim files and documentation.
  8. Collaborate with other team members to ensure timely and efficient resolution of claims.
  9. Stay up-to-date on industry trends, regulations, and policies related to property damage claims.
  10. Handle high volume of claims while maintaining a high level of accuracy and attention to detail.
  11. Demonstrate empathy and understanding towards clients who may be going through a difficult time.
  12. Uphold company standards and values in all interactions with clients and colleagues.
  13. Adhere to all legal and ethical guidelines in the handling of claims.
  14. Participate in training and development opportunities to enhance skills and knowledge.
  15. Contribute to a positive and collaborative work environment within the team.
Where is this job?
This job is located at Montreal, QC, Canada
Job Qualifications
  • Strong Knowledge And Experience In Insurance Claims Handling: As An Expert En Sinistres Habitation At Aviva, Candidates Must Possess A Thorough Understanding Of Insurance Policies And The Claims Process, As Well As Hands-On Experience In Handling Various Types Of Claims.

  • Excellent Communication And Customer Service Skills: Interacting With Clients And Stakeholders Is A Crucial Part Of The Job, So Candidates Must Have Exceptional Communication Skills And The Ability To Provide Excellent Customer Service Throughout The Claims Process.

  • Attention To Detail And Analytical Skills: A Keen Eye For Detail And The Ability To Analyze Complex Information Are Essential For Identifying Potential Fraud, Assessing Damages, And Determining Coverage Eligibility.

  • Ability To Work Under Pressure And Meet Deadlines: The Role Of An Expert En Sinistres Habitation Can Be Fast-Paced And Demanding, With Multiple Claims To Handle Simultaneously. Therefore, Candidates Must Be Able To Work Efficiently Under Pressure And Meet Tight Deadlines.

  • Relevant Education And Certifications: Candidates Must Have A Bachelor's Degree In A Relevant Field Such As Insurance, Risk Management, Or Finance, As Well As Any Necessary Certifications Or Licenses Required For The Job. Additional Qualifications Such As Bilingualism Or Experience In A Similar Role May Also Be Preferred.

Required Skills
  • Communication

  • Time Management

  • Attention to detail

  • Negotiation

  • Conflict Resolution

  • customer service

  • Claims Processing

  • Risk assessment

  • Damage Assessment

  • Problem-Solving

  • Policy Interpretation

  • Insurance Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Expert en sinistres habitation in Montreal, QC, Canada is between $60,000 and $80,000 CAD per year. This may vary depending on the level of experience, education, and specific skills of the individual, as well as the company they work for and the specific responsibilities of their role.

Additional Information
Aviva is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 1st, 2025
Apply BeforeMay 10th, 2026
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About Aviva

Aviva plc is a British multinational insurance company headquartered in London, United Kingdom. It has about 33 million customers across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider.

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