Claims Analyst

Are you a highly analytical and detail-oriented individual with a passion for problem-solving? Are you looking for a rewarding career in the insurance industry? Look no further than Aviva's Claims Analyst position! As a Claims Analyst, you will play a crucial role in ensuring our customers receive fair and timely compensation for their claims. We are seeking a motivated individual with strong communication skills and a keen eye for detail to join our dynamic team. If you have a background in insurance and a desire to make a positive impact, we want to hear from you!

1. Conduct thorough analysis of insurance claims to determine accuracy and validity.
2. Utilize critical thinking skills to identify potential fraud or discrepancies in claims.
3. Communicate with customers, insurance agents, and other relevant parties to gather necessary information for claims processing.
4. Verify policy coverage and review policy terms and conditions to accurately assess claim eligibility.
5. Collaborate with other team members to resolve complex claims and provide support as needed.
6. Maintain accurate and detailed records of claims and related documents.
7. Stay up-to-date on industry regulations and company policies to ensure compliance.
8. Provide exceptional customer service and maintain professional relationships with clients.
9. Make fair and accurate decisions regarding claim settlements within established guidelines.
10. Identify and report any trends or patterns in claims data to assist with risk management and fraud prevention.
11. Participate in ongoing training and development to enhance skills and knowledge.
12. Adhere to strict confidentiality policies and handle sensitive information with discretion.
13. Prioritize and manage a high volume of claims in a fast-paced environment.
14. Continuously seek opportunities for process improvement and efficiency.
15. Represent the company in a positive and professional manner at all times.

According to JobzMall, the average salary range for a Claims Analyst in Norwich, UK is £26,000 to £35,000 per year. This may vary depending on the specific company, level of experience, and qualifications of the individual.

Aviva plc is a British multinational insurance company headquartered in London, United Kingdom. It has about 33 million customers across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider.