Analyste facturation - Centre d’appel

Are you a detail-oriented individual with a passion for numbers and customer service? Are you looking for an exciting opportunity to join a leading insurance company? Look no further! Aviva is seeking a highly skilled and motivated Analyste facturation (Billing Analyst) to join our dynamic call center team. As an Analyste facturation, you will be responsible for accurately and efficiently processing billing transactions and providing exceptional support to our customers. If you have a keen eye for detail, excellent communication skills, and a strong understanding of billing processes, we want to hear from you!

1. Accurately and efficiently process billing transactions for customers.
2. Provide exceptional customer service and support to clients.
3. Demonstrate a strong understanding of billing processes and procedures.
4. Maintain a high level of attention to detail and accuracy.
5. Communicate effectively with both customers and team members.
6. Proactively identify and resolve billing discrepancies or issues.
7. Collaborate with other team members to ensure timely and accurate billing.
8. Follow company policies and procedures regarding billing and customer service.
9. Keep up-to-date with industry trends and changes in billing practices.
10. Meet or exceed performance targets and goals set by the company.
11. Maintain a positive and professional attitude in all interactions with customers and colleagues.
12. Continuously strive to improve processes and increase efficiency.
13. Provide timely and accurate reports to management as required.
14. Adhere to all compliance and regulatory requirements.
15. Participate in ongoing training and development to enhance skills and knowledge.

According to JobzMall, the average salary range for a Analyste facturation - Centre d’appel in Montreal, QC, Canada is between $40,000 to $50,000 per year. However, this can vary depending on the specific company, industry, and individual qualifications and experience. Some factors that may affect the salary range include the size and location of the company, level of experience, and additional skills and certifications. It is important to research and compare salaries for similar positions in the same industry to get a better understanding of the potential salary range for this role.

Aviva plc is a British multinational insurance company headquartered in London, United Kingdom. It has about 33 million customers across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider.