Unit Secretary, Medical/Surgical Unit

Welcome to Atrium Health! We are currently seeking a highly organized and detail-oriented individual to join our team as a Unit Secretary for our Medical/Surgical Unit. In this role, you will play a vital part in supporting our healthcare professionals and ensuring the smooth operation of our unit. As a Unit Secretary, you will have the opportunity to work in a fast-paced and dynamic environment, while also making a positive impact on the lives of our patients. If you have excellent communication skills, strong multitasking abilities, and a passion for providing exceptional patient care, we would love to have you join our team.

1. Greet and welcome patients, families, and visitors to the Medical/Surgical Unit in a friendly and professional manner.
2. Maintain a clean and organized unit by restocking supplies, organizing paperwork, and ensuring equipment is in working order.
3. Answer phone calls and direct them to the appropriate healthcare professional or department.
4. Schedule and coordinate appointments, procedures, and consultations for patients.
5. Assist with the admission, transfer, and discharge process for patients.
6. Record and maintain accurate patient information in electronic medical records.
7. Communicate and collaborate effectively with healthcare professionals, patients, and their families to ensure quality care is delivered.
8. Monitor and maintain patient charts, including updating information, ordering tests, and notifying healthcare team of any changes.
9. Manage and prioritize multiple tasks, such as answering phones, scheduling appointments, and assisting with patient care.
10. Adhere to all hospital policies and procedures, as well as patient confidentiality and safety guidelines.
11. Utilize computer systems and software to complete tasks efficiently and accurately.
12. Provide exceptional customer service to patients and their families by addressing their needs and concerns.
13. Attend and actively participate in meetings and trainings to stay updated on unit processes and procedures.
14. Collaborate with other unit secretaries and healthcare professionals to ensure smooth and efficient operations of the unit.
15. Maintain a positive and professional attitude in a fast-paced and dynamic healthcare environment.

According to JobzMall, the average salary range for a Unit Secretary, Medical/Surgical Unit in Winston-Salem, NC, USA is $30,000-$40,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer.

Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.