Triage Assistant – Emergency Department

Welcome to Atrium Health! We are seeking a dedicated and compassionate Triage Assistant to join our Emergency Department team. As the first point of contact for patients, you will play a critical role in providing efficient and compassionate care to those in need. We are looking for individuals who possess strong communication skills, the ability to remain calm under pressure, and a passion for helping others. If you are looking for a rewarding opportunity to make a difference in the lives of patients, then we encourage you to apply for this position.

1. Greeting and welcoming patients as they enter the Emergency Department.
2. Providing compassionate and efficient triage services to patients in need.
3. Acting as the first point of contact for patients, ensuring they feel welcomed and supported during their visit.
4. Communicating with patients to gather necessary information, including symptoms and medical history.
5. Assisting in prioritizing patients based on their condition and level of urgency.
6. Collaborating with the healthcare team to ensure timely and appropriate care for patients.
7. Maintaining accurate and organized patient records in accordance with hospital policies and procedures.
8. Remaining calm and composed under pressure, while managing a high volume of patients and potential emergencies.
9. Providing emotional support and reassurance to patients and their families during times of distress.
10. Demonstrating a strong understanding of medical terminology and procedures.
11. Adhering to all safety and infection control protocols to ensure the well-being of patients and staff.
12. Participating in ongoing training and education to stay up-to-date on best practices and procedures.
13. Maintaining a positive and professional demeanor while representing Atrium Health to patients and visitors.
14. Collaborating with other healthcare professionals to ensure a seamless and efficient patient experience.
15. Upholding the mission, vision, and values of Atrium Health in all interactions with patients, colleagues, and the community.

According to JobzMall, the average salary range for a Triage Assistant – Emergency Department in Macon, GA, USA is $32,000 - $40,000 per year. However, salaries can vary depending on factors such as experience, qualifications, and the specific employer. Additionally, location can also play a role in salary range, as cost of living can vary between cities and states. It is best to research specific job listings or speak with a recruiter for more accurate salary information.

Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.