
Teammate Support Strategist
Are you passionate about providing exceptional support to your teammates? Do you thrive in a fast-paced environment and enjoy finding creative solutions to complex problems? Atrium Health is seeking a dedicated and strategic Teammate Support Strategist to join our dynamic team. In this role, you will play a crucial role in ensuring the success and well-being of our employees by providing comprehensive support and resources. We are looking for a highly organized and empathetic individual who can effectively navigate various challenges and prioritize the needs of our diverse workforce. If you are a team player with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.
- Provide exceptional support to teammates by being a reliable and accessible point of contact for all employee-related inquiries and issues.
- Develop and implement strategies to improve the overall well-being and satisfaction of employees.
- Identify and address potential challenges and conflicts within the workplace, providing creative solutions to promote a positive work environment.
- Collaborate with various departments and leaders to ensure consistent and effective support is provided to all employees.
- Conduct regular check-ins with employees to assess their needs and offer resources and support as needed.
- Develop and maintain relationships with outside resources and vendors to provide additional support and services for employees.
- Stay up-to-date on industry trends and best practices to continuously improve teammate support initiatives.
- Utilize strong organizational skills to manage various tasks and prioritize the needs of the workforce.
- Demonstrate empathy and understanding when addressing sensitive or personal employee issues.
- Communicate effectively and professionally with all levels of the organization to build trust and rapport.
- Maintain accurate and thorough records of employee interactions and support provided.
- Act as a liaison between employees and management, advocating for the well-being and needs of the workforce.
- Provide guidance and resources for employees to navigate various challenges and obstacles, including but not limited to mental health, work-life balance, and personal development.
- Foster a culture of teamwork and collaboration by actively engaging with and supporting other team members.
- Adhere to all company policies and procedures, ensuring confidentiality and ethical practices are maintained at all times.
Strong Communication And Interpersonal Skills.
Bachelor's Degree In Human Resources, Business Administration, Or A Related Field.
Minimum Of 3 Years Experience In A Customer Service Or Support Role.
Experience Working In A Healthcare Setting Is Preferred.
Knowledge Of Hr Policies And Procedures Is A Plus.
Communication
Time Management
Multitasking
Attention to detail
customer service
Critical Thinking
Teamwork
Collaboration
Organization
Problem-Solving
Adaptability
Prioritization
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Teammate Support Strategist in Charlotte, NC, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities within the role. Salaries may also vary between companies and industries.
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Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.

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