Atrium Health

Teammate Support Strategist

Atrium Health

Charlotte, NC, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about providing exceptional support to your teammates? Do you thrive in a fast-paced environment and enjoy finding creative solutions to complex problems? Atrium Health is seeking a dedicated and strategic Teammate Support Strategist to join our dynamic team. In this role, you will play a crucial role in ensuring the success and well-being of our employees by providing comprehensive support and resources. We are looking for a highly organized and empathetic individual who can effectively navigate various challenges and prioritize the needs of our diverse workforce. If you are a team player with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity.

  1. Provide exceptional support to teammates by being a reliable and accessible point of contact for all employee-related inquiries and issues.
  2. Develop and implement strategies to improve the overall well-being and satisfaction of employees.
  3. Identify and address potential challenges and conflicts within the workplace, providing creative solutions to promote a positive work environment.
  4. Collaborate with various departments and leaders to ensure consistent and effective support is provided to all employees.
  5. Conduct regular check-ins with employees to assess their needs and offer resources and support as needed.
  6. Develop and maintain relationships with outside resources and vendors to provide additional support and services for employees.
  7. Stay up-to-date on industry trends and best practices to continuously improve teammate support initiatives.
  8. Utilize strong organizational skills to manage various tasks and prioritize the needs of the workforce.
  9. Demonstrate empathy and understanding when addressing sensitive or personal employee issues.
  10. Communicate effectively and professionally with all levels of the organization to build trust and rapport.
  11. Maintain accurate and thorough records of employee interactions and support provided.
  12. Act as a liaison between employees and management, advocating for the well-being and needs of the workforce.
  13. Provide guidance and resources for employees to navigate various challenges and obstacles, including but not limited to mental health, work-life balance, and personal development.
  14. Foster a culture of teamwork and collaboration by actively engaging with and supporting other team members.
  15. Adhere to all company policies and procedures, ensuring confidentiality and ethical practices are maintained at all times.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills.

  • Bachelor's Degree In Human Resources, Business Administration, Or A Related Field.

  • Minimum Of 3 Years Experience In A Customer Service Or Support Role.

  • Experience Working In A Healthcare Setting Is Preferred.

  • Knowledge Of Hr Policies And Procedures Is A Plus.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Critical Thinking

  • Teamwork

  • Collaboration

  • Organization

  • Problem-Solving

  • Adaptability

  • Prioritization

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Teammate Support Strategist in Charlotte, NC, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities within the role. Salaries may also vary between companies and industries.

Additional Information
Atrium Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 15th, 2024
Apply BeforeMay 22nd, 2025
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About Atrium Health

Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.

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