Welcome to Atrium Health, where we are dedicated to providing exceptional care for our patients and their families. We are currently seeking a highly motivated and organized Staff Assistant to join our team. As a Staff Assistant, you will play a crucial role in supporting our healthcare professionals and ensuring the smooth operation of our facilities. We are looking for someone who is passionate about making a difference in the lives of others and has excellent communication and organizational skills. If you are a team player who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.
- Greet and welcome patients and their families in a warm and friendly manner.
- Assist in maintaining a clean and organized reception area.
- Answer phone calls and direct inquiries to the appropriate staff.
- Schedule appointments and maintain the appointment calendar for healthcare professionals.
- Coordinate and distribute incoming and outgoing mail and packages.
- Manage and maintain office supplies and inventory.
- Assist in organizing and preparing for meetings and events.
- Update and maintain patient records and databases.
- Support healthcare professionals with administrative tasks, such as preparing documents and reports.
- Ensure confidentiality of patient information and handle sensitive information with professionalism.
- Collaborate with other staff members to ensure smooth operation of the facility.
- Handle patient complaints and concerns in a timely and professional manner.
- Communicate effectively with patients, families, and staff to provide exceptional customer service.
- Stay up-to-date with company policies and procedures.
- Act as a liaison between patients, families, and healthcare professionals.
- Perform other related duties as assigned by management.
Strong Organizational Skills: Staff Assistants At Atrium Health Are Responsible For Managing Multiple Tasks And Projects, So Strong Organizational Skills Are Critical For Success In This Role.
Excellent Communication Skills: Effective Communication Is Essential For A Staff Assistant, As They Will Need To Interact With Various Team Members, Patients, And External Stakeholders On A Daily Basis.
Attention To Detail: Atrium Health Is A Large Healthcare Organization With Many Moving Parts, So The Staff Assistant Must Have A Keen Eye For Detail To Ensure Accuracy And Efficiency In Their Work.
Ability To Work In A Fast-Paced Environment: The Healthcare Industry Can Be Fast-Paced And Demanding, And Staff Assistants Must Be Able To Thrive In This Type Of Environment While Managing A High Volume Of Tasks.
Team Player: Atrium Health Values Teamwork And Collaboration, So The Ideal Staff Assistant Should Be A Team Player Who Can Work Effectively With Others To Achieve Common Goals And Objectives.
Data Entry
Communication
Time Management
Microsoft Office
Scheduling
Multitasking
Attention to detail
customer service
Collaboration
Organization
Problem-Solving
Prioritization
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Staff Assistant in Charlotte, NC, USA is between $35,000 and $45,000 per year. This can vary depending on the specific job duties, experience level, and company size. Some staff assistants may earn salaries as low as $25,000 per year, while others may earn over $60,000 per year. Factors such as education level, specialized skills, and job performance can also impact salary range.
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Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.

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