Atrium Health

Scheduler

Atrium Health

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Atrium Health, where we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a skilled Scheduler to join our team and play a crucial role in ensuring our patients receive timely and efficient care. As a Scheduler, you will have the opportunity to use your organizational and communication skills to coordinate appointments and procedures for our patients. To excel in this role, you must be detail-oriented, have strong multitasking abilities, and possess a passion for helping others. Join us in making a positive impact on the lives of our patients and their families.

  1. Schedule appointments and procedures for patients in a timely and efficient manner.
  2. Communicate with patients and their families to ensure their needs and preferences are met when scheduling appointments.
  3. Use organizational skills to manage a high volume of appointments and procedures.
  4. Coordinate with healthcare providers and staff to ensure proper scheduling and availability.
  5. Maintain accurate and up-to-date scheduling records for patients.
  6. Utilize electronic scheduling systems and maintain proficiency in their use.
  7. Demonstrate strong multitasking abilities to handle multiple scheduling requests and tasks simultaneously.
  8. Respond promptly and professionally to scheduling inquiries and concerns from patients and staff.
  9. Collaborate with other departments to ensure seamless patient care and scheduling.
  10. Adhere to all privacy and confidentiality policies when handling patient information.
  11. Monitor and adjust schedules to maximize efficiency and minimize wait times for patients.
  12. Provide exceptional customer service to patients and their families, making them feel welcome and cared for.
  13. Continuously strive to improve scheduling processes and procedures to enhance patient satisfaction.
  14. Stay updated on all healthcare regulations and policies related to scheduling.
  15. Demonstrate a passion for helping others and making a positive impact on the lives of patients and their families.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Time Management Skills: A Successful Scheduler At Atrium Health Must Possess Excellent Time Management Skills To Effectively Schedule Appointments And Manage Multiple Tasks Within Given Timelines.

  • Organizational Skills: The Ability To Stay Organized And Maintain Accurate Records Is Crucial For A Scheduler To Ensure Smooth Operations And Avoid Scheduling Conflicts.

  • Communication Skills: A Scheduler Must Have Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Healthcare Providers, And Other Staff Members.

  • Knowledge Of Medical Terminology: Atrium Health Requires Its Schedulers To Have A Good Understanding Of Medical Terminology To Accurately Schedule Appointments And Communicate With Healthcare Providers.

  • Attention To Detail: A Scheduler Must Have A Keen Eye For Detail To Ensure All Information Entered In The Scheduling System Is Accurate And Up-To-Date. This Is Essential For Providing Quality Patient Care And Maintaining The Integrity Of The Healthcare System.

Required Skills
  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Scheduling software

  • Teamwork

  • Organization

  • Problem-Solving

  • Flexibility

  • Adaptability

  • Prioritization

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Scheduler in Charlotte, NC, USA is between $35,000 and $55,000. Factors such as years of experience, industry, and specific job responsibilities may impact the exact salary for a Scheduler in this location. Additionally, certain companies may offer higher salaries for this role based on their compensation and benefits packages.

Additional Information
Atrium Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 15th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source.Β 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Atrium Health

Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.

Frequently asked questions

Get interviewed today!

JobzMall is the worldβ€˜ s largest video talent marketplace.Itβ€˜s ultrafast, fun, and human.

Get Started