Welcome to Atrium Health, where we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a skilled Scheduler to join our team and play a crucial role in ensuring our patients receive timely and efficient care. As a Scheduler, you will have the opportunity to use your organizational and communication skills to coordinate appointments and procedures for our patients. To excel in this role, you must be detail-oriented, have strong multitasking abilities, and possess a passion for helping others. Join us in making a positive impact on the lives of our patients and their families.
- Schedule appointments and procedures for patients in a timely and efficient manner.
- Communicate with patients and their families to ensure their needs and preferences are met when scheduling appointments.
- Use organizational skills to manage a high volume of appointments and procedures.
- Coordinate with healthcare providers and staff to ensure proper scheduling and availability.
- Maintain accurate and up-to-date scheduling records for patients.
- Utilize electronic scheduling systems and maintain proficiency in their use.
- Demonstrate strong multitasking abilities to handle multiple scheduling requests and tasks simultaneously.
- Respond promptly and professionally to scheduling inquiries and concerns from patients and staff.
- Collaborate with other departments to ensure seamless patient care and scheduling.
- Adhere to all privacy and confidentiality policies when handling patient information.
- Monitor and adjust schedules to maximize efficiency and minimize wait times for patients.
- Provide exceptional customer service to patients and their families, making them feel welcome and cared for.
- Continuously strive to improve scheduling processes and procedures to enhance patient satisfaction.
- Stay updated on all healthcare regulations and policies related to scheduling.
- Demonstrate a passion for helping others and making a positive impact on the lives of patients and their families.
Time Management Skills: A Successful Scheduler At Atrium Health Must Possess Excellent Time Management Skills To Effectively Schedule Appointments And Manage Multiple Tasks Within Given Timelines.
Organizational Skills: The Ability To Stay Organized And Maintain Accurate Records Is Crucial For A Scheduler To Ensure Smooth Operations And Avoid Scheduling Conflicts.
Communication Skills: A Scheduler Must Have Strong Verbal And Written Communication Skills To Effectively Interact With Patients, Healthcare Providers, And Other Staff Members.
Knowledge Of Medical Terminology: Atrium Health Requires Its Schedulers To Have A Good Understanding Of Medical Terminology To Accurately Schedule Appointments And Communicate With Healthcare Providers.
Attention To Detail: A Scheduler Must Have A Keen Eye For Detail To Ensure All Information Entered In The Scheduling System Is Accurate And Up-To-Date. This Is Essential For Providing Quality Patient Care And Maintaining The Integrity Of The Healthcare System.
Communication
Time Management
Multitasking
Attention to detail
Scheduling software
Teamwork
Organization
Problem-Solving
Flexibility
Adaptability
Prioritization
Communication
Conflict Resolution
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Scheduler in Charlotte, NC, USA is between $35,000 and $55,000. Factors such as years of experience, industry, and specific job responsibilities may impact the exact salary for a Scheduler in this location. Additionally, certain companies may offer higher salaries for this role based on their compensation and benefits packages.
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Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.

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