Welcome to Atrium Health, where we are dedicated to providing exceptional care to our community. We are currently seeking a highly motivated and compassionate Resource Specialist to join our team. As a Resource Specialist, you will play a crucial role in connecting patients and their families with the resources and support they need to navigate their healthcare journey. We are looking for someone with excellent communication skills, a strong attention to detail, and a passion for helping others. If you are looking for a rewarding career in healthcare, we encourage you to apply for this exciting opportunity.
- Act as the primary point of contact for patients and their families, providing them with a warm and welcoming experience at Atrium Health.
- Assess the needs of patients and their families and connect them with appropriate resources and support services.
- Collaborate with other healthcare professionals to develop and implement individualized care plans for patients.
- Maintain accurate and up-to-date records of patient interactions and resource referrals.
- Educate patients and their families on available resources and how to access them.
- Continuously monitor and evaluate the effectiveness of resource programs and make recommendations for improvement.
- Communicate with community organizations and agencies to stay informed about available resources and services.
- Provide emotional support and guidance to patients and their families during challenging times.
- Ensure compliance with all relevant policies, procedures, and regulations.
- Participate in training and professional development opportunities to enhance knowledge and skills.
- Serve as a positive ambassador for Atrium Health and represent the organization in a professional manner.
- Maintain confidentiality of patient information and adhere to HIPAA regulations.
- Foster a culture of compassion, empathy, and respect towards patients and their families.
- Stay current on industry trends and developments related to healthcare resources and support services.
- Perform other duties as assigned by the supervisor.
Excellent Communication And Interpersonal Skills, With The Ability To Work Collaboratively With Diverse Teams And Stakeholders.
Bachelor's Degree In A Related Field Such As Healthcare Administration, Business Administration, Or Human Resources.
Minimum Of 2-3 Years Of Experience In Resource Management, Preferably In A Healthcare Setting.
Strong Organizational And Analytical Skills, With The Ability To Effectively Manage And Allocate Resources.
Knowledge Of Healthcare Regulations And Compliance, As Well As Proficiency In Relevant Software And Technology Systems.
Communication Skills
Data Analysis
Multitasking
Community Outreach
Case management
Problem-Solving
Patient Advocacy
Resource assessment
Care Coordination
Referral Management
Resource Coordination
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Resource Specialist in Charlotte, NC, USA is $42,000 to $62,000 per year. This can vary depending on factors such as education, experience, and the specific industry or company the individual is working in.
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Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.

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