Patient Services Specialist

Are you passionate about providing exceptional patient care and customer service? Are you looking for a challenging and rewarding career in the healthcare industry? Look no further than Atrium Health, where we are dedicated to improving the health and well-being of our community. We are currently seeking a Patient Services Specialist to join our dynamic team and play a vital role in ensuring our patients receive the highest level of care and support. This position requires a strong attention to detail, excellent communication skills, and a compassionate demeanor. If you are a motivated individual with a passion for helping others, we encourage you to apply for this exciting opportunity.

1. Provide exceptional patient care and customer service to all individuals who enter Atrium Health facilities.
2. Serve as a vital member of the healthcare team, assisting patients with appointments, registration, and any other needs or concerns.
3. Ensure that all patient information and records are accurate, organized, and up-to-date.
4. Communicate effectively with patients, their families, and other healthcare professionals to ensure a seamless and positive experience.
5. Educate patients on their healthcare options and assist with scheduling appointments with the appropriate providers.
6. Maintain confidentiality and adhere to all HIPAA regulations when handling sensitive patient information.
7. Handle patient inquiries, complaints, and concerns in a professional and empathetic manner.
8. Collaborate with other departments to coordinate and facilitate patient care.
9. Keep abreast of all updates and changes in healthcare policies and procedures.
10. Continuously strive to improve the patient experience and identify areas for process improvement.
11. Maintain a clean and organized work environment to ensure a safe and welcoming atmosphere for patients.
12. Participate in ongoing training and development opportunities to enhance job knowledge and skills.
13. Adhere to all company policies and procedures.
14. Represent Atrium Health in a positive and professional manner at all times.
15. Demonstrate a strong work ethic and commitment to the mission and values of Atrium Health.

According to JobzMall, the average salary range for a Patient Services Specialist in Wadesboro, NC, USA is $31,000-$40,000 per year. However, this can vary depending on the specific job duties, experience, and education of the individual. Other factors such as the employer and location can also impact the salary range. It is recommended to research specific job listings in the area to get a more accurate salary range.

Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.