
Outreach Specialist
Utilizes a Computer Technology Integrated (CTI) telephone answering system for processing inbound and outgoing calls. Demonstrates proficiency in database applications used on a daily basis. Assigns all concerns to appropriate personnel within a timely manner. Schedules reminder calls and follow-up calls to obtain feedback regarding patient experience. Assists clients during times of phone and power outages by maintaining a positive and professional attitude during emergency situations and utilizing the emergency phone system.
Superior customer service skills and medical terminology preferred
2 years experience in medical setting preferred
Time Management
MS Excel
MS Word
MS Outlook
Customer Service skills
Multitasking
Verbal communication
Detail Oriented
written communication
Problem-Solving
According to JobzMall, the average salary range for a Outreach Specialist in 11304 Hawthorne Dr, Mint Hill, NC 28227, USA is between $42,000 and $58,000 per year. This salary range is based on the current job market and the experience and qualifications of the Outreach Specialist.
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Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.

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