Intermediate Application Specialist
Are you ready to take your career in healthcare technology to the next level? Atrium Health is seeking an Intermediate Application Specialist to join our dynamic team. In this role, you will have the opportunity to support and enhance our critical applications, ensuring optimal functionality and user experience for our healthcare providers and patients. We are looking for a highly skilled and motivated individual with a strong understanding of healthcare systems and a passion for delivering exceptional support to our end users. If you are a problem-solver, team player, and have a desire to make a positive impact on the healthcare industry, we want to hear from you!
- Support and enhance critical healthcare applications to ensure optimal functionality.
- Troubleshoot and resolve technical issues related to healthcare systems.
- Collaborate with team members to identify and implement improvements to current systems.
- Provide exceptional customer service and support to end users, including healthcare providers and patients.
- Stay up-to-date on industry trends and advancements in healthcare technology.
- Develop and maintain documentation for applications and processes.
- Conduct training and provide technical assistance to end users.
- Monitor system performance and proactively identify and address any potential issues.
- Work closely with cross-functional teams to implement new applications or upgrades.
- Follow established protocols and procedures for system maintenance and upgrades.
- Communicate effectively with team members and stakeholders to ensure smooth operations.
- Identify and recommend solutions to improve user experience and increase efficiency.
- Adhere to security and privacy regulations and maintain confidentiality of sensitive information.
- Participate in on-call rotation to provide after-hours support when necessary.
- Demonstrate a strong understanding of healthcare systems and industry best practices.
Minimum Of 3-5 Years Of Experience In A Healthcare Setting, Preferably In A Similar Application Specialist Role.
Bachelor's Degree In Healthcare Informatics, Computer Science, Or A Related Field.
Proficiency In Multiple Healthcare Applications, Such As Electronic Health Record Systems, Revenue Cycle Management Systems, And Clinical Decision Support Tools.
Strong Problem-Solving And Analytical Skills, With The Ability To Troubleshoot And Resolve Technical Issues Related To Healthcare Applications.
Excellent Communication And Interpersonal Skills, With The Ability To Work Collaboratively With Cross-Functional Teams And Effectively Train End-Users On New Applications.
Quality Assurance
Project Management
Troubleshooting
Data Analysis
Technical Support
Database Management
System configuration
User testing
Software Implementation
Documentation management
Business
Training Delivery
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Intermediate Application Specialist in Charlotte, NC, USA is $60,000 - $80,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities.
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Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.
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