Atrium Health is seeking an experienced and highly organized Intake Specialist to join our team. In this role, you will have the opportunity to make a positive impact on patient care by effectively managing the intake of new patients. The ideal candidate will have strong communication skills, excellent customer service ability, and a proven track record of successfully managing the intake process. If you are looking for a challenging and rewarding role in a fast-paced healthcare environment, this could be the perfect fit for you. The successful candidate will have the following qualifications:• At least two years of experience in a healthcare setting, preferably in a patient intake role• Excellent communication and customer service skills• Ability to multitask and work in a fast-paced environment• Working knowledge of medical terminology and coding• Strong organizational and prioritization skills• An understanding of HIPAA regulations and standards• Proficiency in Microsoft Office Suite
Responsibilities:
• Manage the intake process for new patients, including verifying patient information and scheduling appointments • Provide excellent customer service to patients and their families • Update patient records with relevant information and code appropriately • Communicate effectively with patients and healthcare staff • Utilize Microsoft Office Suite to manage and maintain patient files • Stay up-to-date on HIPAA regulations and standards • Answer patient inquiries in a timely and professional manner • Coordinate with other departments to ensure smooth patient intake • Follow up with patients to ensure all paperwork and requirements are completed • Monitor patient flow and adjust schedules accordingly • Assist with additional administrative tasks as needed
Ability To Work In A Fast-Paced Environment
Knowledge Of Medical Terminology
High School Diploma Or Equivalent
Ability To Maintain Confidentiality
Proficient In Microsoft Office Suite
Strong Customer Service Skills
Excellent Organizational And Communication Skills
Knowledge Of Healthcare Regulations And Policies
Data Entry
Scheduling
Problem Solving
Counseling
Reporting
Documenting
Interpreting
organizing
Recording
Coordination
intake
communicating
Collaborating
Assessing
Evaluating
Communication
Emotional Intelligence
Leadership
Multitasking
Problem Solving
Time management
creativity
Organization
flexibility
Teamwork
According to JobzMall, the average salary range for a Intake Specialist in Charlotte, NC, USA is $33,000 - $46,000 per year. This range is based on salary data from various sources, including job postings, salary surveys, and third-party salary databases. It is important to note that salaries may vary depending on factors such as experience, education, industry, and job type.
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Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.

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