Atrium Health

Intake Specialist

Atrium Health

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Atrium Health is seeking an experienced and highly organized Intake Specialist to join our team. In this role, you will have the opportunity to make a positive impact on patient care by effectively managing the intake of new patients. The ideal candidate will have strong communication skills, excellent customer service ability, and a proven track record of successfully managing the intake process. If you are looking for a challenging and rewarding role in a fast-paced healthcare environment, this could be the perfect fit for you. The successful candidate will have the following qualifications:• At least two years of experience in a healthcare setting, preferably in a patient intake role• Excellent communication and customer service skills• Ability to multitask and work in a fast-paced environment• Working knowledge of medical terminology and coding• Strong organizational and prioritization skills• An understanding of HIPAA regulations and standards• Proficiency in Microsoft Office Suite

Responsibilities:

• Manage the intake process for new patients, including verifying patient information and scheduling appointments • Provide excellent customer service to patients and their families • Update patient records with relevant information and code appropriately • Communicate effectively with patients and healthcare staff • Utilize Microsoft Office Suite to manage and maintain patient files • Stay up-to-date on HIPAA regulations and standards • Answer patient inquiries in a timely and professional manner • Coordinate with other departments to ensure smooth patient intake • Follow up with patients to ensure all paperwork and requirements are completed • Monitor patient flow and adjust schedules accordingly • Assist with additional administrative tasks as needed

Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Medical Terminology

  • High School Diploma Or Equivalent

  • Ability To Maintain Confidentiality

  • Proficient In Microsoft Office Suite

  • Strong Customer Service Skills

  • Excellent Organizational And Communication Skills

  • Knowledge Of Healthcare Regulations And Policies

Required Skills
  • Data Entry

  • Scheduling

  • Problem Solving

  • Counseling

  • Reporting

  • Documenting

  • Interpreting

  • organizing

  • Recording

  • Coordination

  • intake

  • communicating

  • Collaborating

  • Assessing

  • Evaluating

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Multitasking

  • Problem Solving

  • Time management

  • creativity

  • Organization

  • flexibility

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Intake Specialist in Charlotte, NC, USA is $33,000 - $46,000 per year. This range is based on salary data from various sources, including job postings, salary surveys, and third-party salary databases. It is important to note that salaries may vary depending on factors such as experience, education, industry, and job type.

Additional Information
Atrium Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 21st, 2023
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Atrium Health

Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.

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