Clinical Office Assistant
Welcome to Atrium Health, where our mission is to improve health, elevate hope, and advance healing for all. We are seeking a compassionate and detail-oriented Clinical Office Assistant to join our team. In this role, you will have the opportunity to make a meaningful impact on the lives of our patients by providing high-quality administrative support to our healthcare professionals. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for delivering exceptional patient care. If you are looking for a rewarding career in the healthcare industry, we invite you to apply for this position.
- Greet and welcome patients and visitors to Atrium Health in a warm and friendly manner.
- Answer phone calls and respond to emails in a timely and professional manner.
- Schedule appointments for patients with healthcare professionals, ensuring efficient use of time and resources.
- Maintain patient records and ensure accuracy of all information.
- Keep the office area clean, organized, and well-stocked with necessary supplies.
- Assist with insurance verification and billing processes.
- Coordinate patient referrals to other healthcare facilities or specialists as needed.
- Communicate effectively with patients, families, and healthcare professionals to provide excellent customer service.
- Follow all HIPAA regulations and maintain patient confidentiality at all times.
- Handle patient inquiries and concerns with empathy and professionalism.
- Monitor and track office inventory, ordering supplies as needed.
- Collaborate with other office staff and healthcare professionals to ensure smooth and efficient operations.
- Attend training sessions and meetings to stay updated on policies, procedures, and industry developments.
- Participate in quality improvement initiatives and contribute ideas for improving patient care processes.
- Uphold the mission, values, and standards of Atrium Health in all interactions with patients, colleagues, and the community.
High School Diploma Or Equivalent: A Minimum Education Requirement For A Clinical Office Assistant At Atrium Health Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Understanding Of Academic Subjects And Can Perform Basic Administrative Tasks.
Medical Office Assistant Certification: Atrium Health Prefers Candidates With A Certification In Medical Office Administration Or A Related Field. This Certification Demonstrates The Candidate's Knowledge Of Medical Terminology, Medical Coding, And Other Relevant Skills Necessary For The Role.
Experience In A Healthcare Setting: Previous Work Experience In A Healthcare Setting, Such As A Hospital, Clinic, Or Physician's Office, Is A Valuable Qualification For A Clinical Office Assistant At Atrium Health. This Experience Demonstrates A Candidate's Understanding Of Medical Procedures, Patient Confidentiality, And The Ability To Work In A Fast-Paced Environment.
Strong Organizational And Communication Skills: A Clinical Office Assistant At Atrium Health Is Responsible For Managing Patient Records, Scheduling Appointments, And Communicating With Patients And Healthcare Professionals. Therefore, Strong Organizational And Communication Skills Are Essential Qualifications For This Role.
Knowledge Of Electronic Medical Records (Emr) Systems: Atrium Health Uses Electronic Medical Records To Store Patient Information And Manage Appointments. Proficiency In Using Emr Systems Is A Necessary Qualification For A Clinical Office Assistant, As It Ensures Efficient And Accurate Record-Keeping And Scheduling.
Data Entry
Communication
Time Management
Filing
Scheduling
Attention to detail
customer service
Billing
Medical Terminology
Teamwork
Organization
Multi-tasking
Communication
Conflict Resolution
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Empathy
Decision-making
According to JobzMall, the average salary range for a Clinical Office Assistant in Concord, NC, USA is between $25,000 to $35,000 per year. This may vary depending on the specific job duties, experience level, and employer. Additionally, benefits, such as health insurance and retirement plans, may also be included in the compensation package.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started