Care Coordinator - Auth - Scheduling Specialist

Are you passionate about providing quality care to patients? Do you have experience in coordinating and scheduling medical appointments? Atrium Health is seeking a dedicated Care Coordinator - Auth - Scheduling Specialist to join our team. In this role, you will be responsible for coordinating and scheduling appointments for patients, ensuring that all necessary authorizations are obtained in a timely manner. The ideal candidate will have excellent communication and organizational skills, as well as a strong understanding of medical procedures and insurance authorizations. If you are a compassionate and detail-oriented individual with a desire to make a difference in the lives of others, we encourage you to apply for this exciting opportunity.

1. Coordinate and schedule medical appointments for patients in a timely and efficient manner.
2. Obtain all necessary authorizations for medical procedures and appointments.
3. Communicate with patients, healthcare providers, and insurance companies to ensure smooth scheduling and authorization processes.
4. Maintain accurate and up-to-date records of all scheduled appointments and authorizations.
5. Collaborate with other healthcare professionals to ensure coordinated care for patients.
6. Educate patients on their scheduled appointments and necessary authorizations.
7. Stay up-to-date on medical procedures, insurance policies, and scheduling protocols.
8. Provide exceptional customer service to patients and their families.
9. Work closely with billing and coding departments to ensure accurate and timely processing of authorizations.
10. Identify and address any scheduling or authorization issues that may arise.
11. Participate in quality improvement initiatives to enhance the patient experience.
12. Adhere to all HIPAA and other regulatory guidelines.
13. Maintain confidentiality of patient information.
14. Continuously evaluate and improve upon scheduling and authorization processes.
15. Assist with other administrative tasks as needed.

According to JobzMall, the average salary range for a Care Coordinator - Auth - Scheduling Specialist in Charlotte, NC, USA is $35,000 to $45,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities.

Atrium Health, formerly Carolinas HealthCare System, is a not for profit hospital network which operates hospitals, freestanding emergency departments, urgent care centers, and medical practices in the American states of North Carolina, South Carolina and Georgia.