Atos

IT Technical Analyst

Atos

40 Liberty Blvd, Malvern, PA 19355, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Assists staff and VIPs with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and software within established standards and guidelines. Works with Help Desk and subject matter experts as appropriate to determine and resolve problems received from clients. Trains and orients staff on use of hardware and software. Provide local video conference and A/V meeting support. Provide IT support for mobile computing environment. Manage all local IT Asset and report to the manager. Escalate issues to third level support teams. Document procedures, FAQs, and inventory of assets.

Where is this job?
This job is located at 40 Liberty Blvd, Malvern, PA 19355, USA
Job Qualifications
  • At least 3 years of Corporate Help Desk or PC/Network Technician experience

  • Knowledge of Windows 10, Office 2016, PC hardware, Remote Support and VPN

  • Video Conference support & Telecom experience are plus

  • Solid practical knowledge of computer hardware and software

  • Knowledge of IOS and Android based mobile products

  • Experience with Helpdesk ticket tracking software and knowledge of remote desktop support tools

Required Skills
  • Time Management

  • MS Excel

  • MS Word

  • MS Outlook

  • Office 365

  • Helpdesk ticket tracking

Soft Skills
  • Verbal communication

  • written communication

  • Adaptability

  • Detail Oriented and Organized

  • Result Driven

  • Multi-tasker

Compensation

According to JobzMall, the average salary range for a IT Technical Analyst in 40 Liberty Blvd, Malvern, PA 19355, USA is $50,000 to $95,000 per year. This range is based on the salary information available from employers and job postings in the area.

Additional Information
Atos is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 30th, 2020
Apply BeforeMay 22nd, 2025
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About Atos

Atos is a European multinational information technology service and consulting company headquartered in Bezons, France and offices worldwide. The company provides integrated design and operates solutions to large multi-national clients in the following sectors: Manufacturing, Retail, and Services; Public Sector, Healthcare & Transport; Telcos, Media and Utilities; and Financial Services. Its portfolio includes Managed Services, System Integration, Consulting, Worldline, and Cloud and Enterprise Software.

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