Technical Support Representative

300 Technology Center Way, Rock Hill, SC 29730, USA

Full-TimeDepends on ExperienceMid-LevelAssociate

Job Description

Provide technical support to Technicians when issues cannot be resolved, training and/or information to Distributors, Dealers, Sales and Service, internal departmental personnel, and sales companies regarding industrial and oil-free products marketed throughout the region. Review feedback on product performance and operational issues. Forward feedback to appropriate departments/authorities/divisions and initiate corrective actions to bring these issues to prompt, satisfactory resolution. Prepare and distribute inspection reports and other notifications for field release based on this review and analysis.

Where is this job?

This job is located at 300 Technology Center Way, Rock Hill, SC 29730, USA

Job Qualifications

3-5 years of technical field service experience maintaining and repairing industrial compressors and dryers (Atlas Copco and other)
Demonstrated expertise in the maintenance, overhaul and repair of a wide variety of Atlas Copco industrial and oil-free compressors

Required Skills

Time Management
MS Excel
MS Word
Mechanical and electrical skills
Interpret wiring diagrams and relay logic
IBM Lotus Notes applications

Soft Skills

Verbal communication
written communication
Adaptability
Problem Solving Skills
Multi-tasker

Compensation

According to JobzMall, the average salary range for a Technical Support Representative in 300 Technology Center Way, Rock Hill, SC 29730, USA is $31,000 to $41,000 per year. This range may vary depending on the type of company, the experience of the employee, the size of the organization, and the location of the job.

Additional Information

Atlas Copco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedApril 16th, 2021

Apply BeforeAugust 19th, 2025

This job posting is from a verified source.

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