Atlas Copco

CRM Solution Manager

Atlas Copco

46 School Rd, Voorheesville, NY 12186, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Develop efficient business processes supported by out of the box software systems to achieve the Divisional goals. Consult with managers to determine the role of the CRM platform in solving business needs. Design, develop, and implement CRM workflows, templates and reports. Manage CRM related improvement projects, working with consultants and other external resources when necessary. Work with and support key users and business process owners. Provide initial and ongoing training (as needed) to business key users (facilitate train the trainer). Keep solution documentation and training materials up to date in the company wiki. Interface with users to identify opportunities for improvement and training. Provide Administrative support. Troubleshoot errors and issues and provide recommendations on how to prevent them from reoccurring.

Where is this job?
This job is located at 46 School Rd, Voorheesville, NY 12186, USA
Job Qualifications
  • Previous experience with CRM solutions and best practices required

  • Programming experience and working with SDKs is a big plus

  • Ability to work efficiently in a high demand, team oriented, and fast-paced environment

  • Previous experience with system integration and web services required

Required Skills
  • Documentation

  • MS Word

  • Time Management Skills

  • MS Excel skills

  • SAP ERP skills

  • Business reporting and analytics

Soft Skills
  • Verbal communication

  • written communication

  • Adaptability

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Multi tasker

  • Driven for excellence

Compensation

According to JobzMall, the average salary range for a CRM Solution Manager in 46 School Rd, Voorheesville, NY 12186, USA is $87,500 to $120,000 per year. This range may vary based on the individual’s experience, qualifications, and other factors.

Additional Information
Atlas Copco is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 16th, 2022
Apply BeforeAugust 19th, 2025
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About Atlas Copco

Atlas Copco is a Swedish industrial company that was founded in 1873. It manufactures industrial tools and equipment.

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