Atlantic County

Information Technology Assistant

Atlantic County

Atlantic City, NJ, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you a passionate and driven individual with a strong background in technology? Do you enjoy troubleshooting and problem-solving in a fast-paced environment? If so, Atlantic County is seeking an Information Technology Assistant to join our dynamic team. In this role, you will have the opportunity to utilize your technical expertise and provide support to our county's technology infrastructure. We are looking for a highly motivated individual who possesses excellent communication skills, a strong attention to detail, and a desire to continuously learn and grow in the field of information technology. Join us in our mission to provide innovative and efficient technology solutions to enhance the services we provide to the community.

  1. Provide technical support to the county's technology infrastructure.
  2. Troubleshoot and resolve technical issues in a timely manner.
  3. Assist in the maintenance and upkeep of hardware, software, and network systems.
  4. Collaborate with team members to identify and implement technology solutions.
  5. Conduct research and stay up-to-date with industry trends and advancements.
  6. Communicate effectively with team members and other departments to understand and fulfill technology needs.
  7. Maintain accurate records and documentation of technology systems and processes.
  8. Train and educate staff on technology systems and processes.
  9. Identify and recommend improvements to enhance the county's technology infrastructure.
  10. Stay compliant with all security and privacy regulations.
  11. Continuously learn and develop skills to stay current in the field of information technology.
  12. Provide exceptional customer service and support to all end-users.
  13. Assist with technology budget planning and management.
  14. Attend meetings and collaborate with other departments to understand their technology needs and provide solutions.
  15. Stay organized and prioritize tasks to meet deadlines.
  16. Adhere to all county policies and procedures.
  17. Maintain confidentiality and security of sensitive information.
  18. Perform other duties as assigned by the IT Director.
Where is this job?
This job is located at Atlantic City, NJ, USA
Job Qualifications
  • Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.

  • Prior Experience In A Technical Support Role Or Similar Position.

  • Proficiency In Troubleshooting Hardware, Software, And Network Issues.

  • Knowledge Of Various Operating Systems And Software Applications, Including Microsoft Office Suite.

  • Strong Communication Skills And Ability To Work Well In A Team Environment.

Required Skills
  • Project Management

  • Web Development

  • Network Administration

  • Technical Support

  • Database Management

  • Troubleshooting skills

  • Computer maintenance

  • Software Installation

  • Data Backup

  • Hardware Troubleshooting

  • System Upgrades

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Information Technology Assistant in Atlantic City, NJ, USA is $35,000 - $45,000 per year. This may vary depending on the specific job duties, experience, and qualifications of the individual.

Additional Information
Atlantic County is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 11th, 2024
Apply BeforeJuly 20th, 2025
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About Atlantic County

Atlantic County is a county located in the U.S. state of New Jersey. As of the 2019 Census Bureau estimates, the county's population was 263,670, making it the 15th-largest of the state's 21 counties. Its county seat is the Mays Landing section of Hamilton Township. The most populous place was Egg Harbor Township; Galloway Township, covered 115.21 square miles (298.4 km2), the largest total area of any municipality, though Hamilton Township has the largest land area, covering 111.13 square miles (287.8 km2).

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