AstraZeneca

Local Case Intake Team Manager, GBS Patient Safety

AstraZeneca

Lisbon, Portugal
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to AstraZeneca, a global biopharmaceutical company committed to improving the lives of patients through innovative medicines. Our Global Business Services (GBS) division plays a critical role in supporting our mission, and we are looking for a talented and passionate individual to join our team as the Local Case Intake Team Manager for GBS Patient Safety.In this role, you will lead a team responsible for the intake and processing of adverse event reports from local markets, ensuring compliance with regulatory requirements and company procedures. Your strong leadership skills and attention to detail will be crucial in managing the team's performance and driving operational excellence.To be successful in this role, you must have a Bachelor's degree in a relevant field, along with a minimum of 3 years of experience in pharmacovigilance or drug safety. You should also have experience managing teams and a solid understanding of global regulatory requirements for adverse event reporting.If you are a collaborative and results-driven individual with a passion for patient safety, we encourage you to apply for this exciting opportunity and join our mission to make a positive impact on healthcare worldwide.

  1. Lead and manage a team responsible for the intake and processing of adverse event reports from local markets.
  2. Ensure compliance with regulatory requirements and company procedures for adverse event reporting.
  3. Monitor team performance and provide feedback and coaching to drive operational excellence.
  4. Collaborate with cross-functional teams to identify and implement process improvements for the case intake process.
  5. Develop and maintain standard operating procedures for case intake and ensure team adherence to these procedures.
  6. Stay updated on global regulatory requirements for adverse event reporting and communicate any changes or updates to the team.
  7. Conduct regular training sessions for the team to ensure they have a thorough understanding of adverse event reporting requirements.
  8. Manage relationships with local markets and other stakeholders to ensure timely and accurate reporting of adverse events.
  9. Analyze data and prepare reports on team performance and trends in adverse event reporting.
  10. Contribute to the development and implementation of patient safety strategies and initiatives.
  11. Provide support and guidance to team members on complex cases and escalate issues to senior management when necessary.
  12. Ensure timely and accurate submission of adverse event reports to regulatory authorities.
  13. Participate in audits and inspections related to adverse event reporting and provide necessary support and documentation.
  14. Stay updated on industry best practices and incorporate them into the case intake process.
  15. Foster a collaborative and inclusive team culture that promotes a strong focus on patient safety and continuous improvement.
Where is this job?
This job is located at Lisbon, Portugal
Job Qualifications
  • Bachelor's Degree In Healthcare Administration, Nursing, Or A Related Field.

  • Minimum Of 5 Years Of Experience In Case Intake And Management Within The Pharmaceutical Industry.

  • Strong Understanding Of Pharmacovigilance Regulations And Guidelines, Including Gvp And Fda Regulations.

  • Prior Experience In Leading And Managing A Team, With A Proven Track Record Of Driving Performance And Achieving Goals.

  • Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Cross-Functional Teams And Stakeholders.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Team Management

  • Attention to detail

  • Leadership

  • Conflict Resolution

  • Analytical Thinking

  • Problem-Solving

  • Adaptability

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Local Case Intake Team Manager, GBS Patient Safety in Lisbon, Portugal is €32,000 to €45,000 per year. This range may vary depending on factors such as experience, education, and the specific company or organization.

Additional Information
AstraZeneca is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesPortuguese
Job PostedApril 25th, 2025
Apply BeforeApril 11th, 2026
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About AstraZeneca

AstraZeneca plc is a British-Swedish multinational pharmaceutical and biopharmaceutical company.

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