Local Case Intake Advisor - Global Business Services
Are you passionate about providing exceptional customer service and problem-solving? Do you thrive in a fast-paced, dynamic environment? AstraZeneca is seeking a highly motivated and detail-oriented individual to join our team as a Local Case Intake Advisor for our Global Business Services division. In this role, you will be responsible for handling and processing all incoming case inquiries and ensuring compliance with regulatory requirements. We are looking for someone who is a strong communicator, demonstrates excellent organizational skills, and has a keen eye for detail. If you are ready to take on a challenging and rewarding role in the pharmaceutical industry, we encourage you to apply today for this exciting opportunity at AstraZeneca.
- Handle and process all incoming case inquiries in a timely and efficient manner.
- Ensure compliance with regulatory requirements for all case inquiries.
- Provide exceptional customer service to all internal and external stakeholders.
- Act as a point of contact for all case-related inquiries and issues.
- Collaborate with cross-functional teams to resolve complex cases.
- Maintain accurate and up-to-date case records and documentation.
- Identify and escalate potential issues or concerns to appropriate parties.
- Provide support and guidance to team members as needed.
- Stay updated on industry regulations and company policies related to case intake.
- Utilize strong communication skills to effectively communicate with stakeholders at all levels.
- Demonstrate strong organizational skills to manage a high volume of cases and prioritize tasks.
- Pay close attention to detail to ensure accuracy and completeness of case information.
- Adhere to company standards and procedures for data privacy and confidentiality.
- Participate in training and development opportunities to continuously improve job knowledge and skills.
- Maintain a positive and professional attitude in a fast-paced, dynamic environment.
Strong Communication Skills: The Local Case Intake Advisor Must Possess Excellent Verbal And Written Communication Skills In Order To Effectively Gather And Document Information From Various Sources.
Knowledge Of Pharmacovigilance Regulations: A Thorough Understanding Of Global Pharmacovigilance Regulations And Guidelines Is Essential For This Role To Ensure Compliance With Reporting Requirements.
Attention To Detail: The Local Case Intake Advisor Must Have A Keen Eye For Detail In Order To Accurately Record And Report Adverse Events And Product Complaints.
Multitasking Abilities: As A Local Case Intake Advisor, The Ability To Multitask And Manage A High Volume Of Cases Is Crucial In Order To Meet Deadlines And Ensure Timely Reporting.
Team Player: Astrazeneca Values Collaborative Teamwork, And The Local Case Intake Advisor Must Be Able To Work Effectively With Cross-Functional Teams And External Partners To Ensure Efficient Case Processing.
Communication Skills
Data Entry
Time Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Analytical Thinking
Case management
Client Relations
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Local Case Intake Advisor - Global Business Services in Bengaluru, Karnataka, India is between ₹4,00,000 - ₹8,00,000 per year. This may vary based on the specific company, job responsibilities, and experience level of the individual.
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AstraZeneca plc is a British-Swedish multinational pharmaceutical and biopharmaceutical company.
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