CRM Specialist

At ASOS plc, we are looking for a CRM Specialist to join our team! This person should be an experienced CRM professional who is highly organized, detail-oriented, and can think strategically. The ideal candidate will have a passion for connecting with customers and a strong understanding of CRM best practices.To be successful in this role, you should have a Bachelor’s degree in marketing or a related field and at least 5 years of professional experience in a CRM role. You should have excellent data analysis skills, a familiarity with customer segmentation, and the ability to deliver insights that drive business decisions. You should also be comfortable working with stakeholders across the organization, with excellent communication and project management skills.If you’re up for the challenge and thrive in a fast-paced environment, we would love to speak with you!

Responsibilities:

1. Develop and implement CRM strategies to engage customers and increase loyalty.
2. Analyze customer data to identify trends and segmentation opportunities.
3. Monitor customer engagement metrics and develop insights to drive business decisions.
4. Manage customer databases and ensure accuracy and quality of data.
5. Utilize customer feedback to develop new strategies and initiatives.
6. Collaborate with stakeholders across the organization to ensure customer needs are met.
7. Develop reports and presentations to showcase customer insights.
8. Stay up-to-date with trends and best practices in CRM.

According to JobzMall, the average salary range for a CRM Specialist in New York, NY, USA is $60,086 to $107,906 per year. This range can vary depending on a variety of factors, including the employer, experience level, and area of expertise.

ASOS plc is a British online fashion and cosmetic retailer. The company was founded in 2000 in London, primarily aimed at young adults. The website sells over 850 brands as well as its own range of clothing and accessories, and ships to all 196 countries from fulfillment centers in the United Kingdom, the United States, and Europe.