Customer Support Engineer

Install equipment at customer’s locations, including equipment with new features, unload components, inspect for damage, assemble, align and test. Analyze applicability, accuracy and adherence to design specifications. Evaluate and diagnose problems and make appropriate repairs. Expediently escalate issues to supporting resources when necessary. Work with co-workers, customer & field support in isolating and solving problems. Maintain and optimize equipment on a daily basis to enhance functionality and prevent problems. Train customers in use and routine maintenance of equipment. Answer customer questions and assist customers in a professional manner. Act as a resource for users on routine malfunctions. Advise users of appropriate actions to correct malfunctions and may recommend changes in user procedures.

According to JobzMall, the average salary range for a Customer Support Engineer in 2650 W Geronimo Pl, Chandler, AZ 85224, USA is between $45,000 and $90,000 per year. Salaries can vary depending on qualifications, experience, and other factors.

ASML is an innovation leader in the global semiconductor industry. We make machines that chipmakers use to mass produce microchips. Founded in 1984 in the Netherlands with just a handful of employees, we’ve now grown to over 40,000 employees, 143 nationalities and more than 60 locations around the world.

We provide chipmakers with hardware, software and services to mass produce patterns on silicon through lithography. Our lithography systems use ultraviolet light to create billions of tiny structures on silicon that together make up a microchip. We push our technology to new limits to enable our customers to create smaller, faster and more powerful chips.