Retail Store Customer Service Representative

Are you a people-oriented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced retail environment and have a knack for problem-solving? If so, Ashley Furniture Industries is looking for you to join our team as a Retail Store Customer Service Representative. As a trusted brand in the furniture industry, we are committed to providing our customers with a positive shopping experience, and we need dedicated individuals like you to help us achieve that goal. If you are a friendly, outgoing, and detail-oriented person with a strong work ethic, we welcome you to apply for this exciting opportunity.

1. Provide exceptional customer service by greeting and assisting customers in a friendly and professional manner.
2. Maintain a thorough knowledge of Ashley Furniture products, services, and promotions in order to effectively answer customer inquiries and make product recommendations.
3. Handle customer complaints and concerns in a timely and efficient manner, working to find solutions and resolve issues to the customer's satisfaction.
4. Process customer purchases accurately and efficiently, including handling cash and credit transactions.
5. Maintain a clean and organized store environment to ensure a positive shopping experience for customers.
6. Collaborate with team members and other departments to ensure a seamless customer experience.
7. Continuously strive to improve customer service skills and knowledge of products and services through training and development opportunities.
8. Meet and exceed sales goals by actively promoting products and services and upselling to customers.
9. Contribute to a positive and supportive team environment by actively communicating and collaborating with colleagues.
10. Adhere to all company policies and procedures, including but not limited to those related to customer service, sales, and safety.
11. Maintain a professional and positive attitude at all times, representing the Ashley Furniture brand with integrity and enthusiasm.
12. Perform other duties as assigned by store management to support the overall success of the retail store.

According to JobzMall, the average salary range for a Retail Store Customer Service Representative in Brandon, FL, USA is between $25,000 and $35,000 per year. This range may vary depending on factors such as the size and type of the retail store, the employee's experience and skills, and the cost of living in the area. Some retail stores may also offer additional benefits and bonuses, which could affect the overall salary range.

Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world.