Ashley Furniture Industries

Retail Sales Associate

Ashley Furniture Industries

Gilbert, AZ, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a people-oriented individual with a passion for customer service? Do you have a keen eye for interior design and a love for all things home? If so, we have an exciting opportunity for you to join the Ashley Furniture Industries team as a Retail Sales Associate.At Ashley Furniture Industries, we strive to provide our customers with the best shopping experience possible. As a Retail Sales Associate, you will play a crucial role in achieving this goal by helping customers find the perfect furniture and decor for their homes. Your warm and friendly demeanor, combined with your knowledge of our products, will ensure that each customer leaves our store satisfied and excited about their purchases.We are looking for individuals who are outgoing, enthusiastic, and eager to learn. Previous sales experience is preferred, but not required. Most importantly, we are seeking someone who shares our passion for creating beautiful and functional spaces for our customers.If you are a motivated self-starter with a strong work ethic and a desire to excel in a fast-paced retail environment, we want to hear from you. Join our team at Ashley Furniture Industries and be a part of a company that values its employees and provides opportunities for growth and advancement.

  1. Greet and engage with customers in a friendly and welcoming manner.
  2. Assist customers in finding and selecting furniture and decor that meets their needs and preferences.
  3. Maintain a thorough knowledge of our products and promotions to effectively answer customer questions and make recommendations.
  4. Create a positive and memorable shopping experience for each customer.
  5. Follow up with customers to ensure satisfaction and promote customer loyalty.
  6. Meet and exceed sales goals set by the company.
  7. Maintain a clean and organized sales floor to provide a visually appealing shopping environment.
  8. Assist with inventory management and restocking of products.
  9. Collaborate with team members to achieve overall store goals and objectives.
  10. Continuously learn and stay updated on product knowledge and interior design trends.
  11. Provide exceptional customer service by handling and resolving any customer concerns or complaints.
  12. Uphold company policies and procedures, including those related to customer service and sales.
  13. Attend training and meetings as required by the company.
  14. Maintain a professional and positive attitude at all times.
  15. Act as a brand ambassador for Ashley Furniture Industries by embodying the company's values and promoting our products and services.
Where is this job?
This job is located at Gilbert, AZ, USA
Job Qualifications
  • High School Diploma Or Equivalent: A Minimum Educational Qualification Of A High School Diploma Or Ged Is Required For A Retail Sales Associate Role At Ashley Furniture Industries. This Ensures That The Candidate Has A Basic Level Of Education And Can Effectively Communicate With Customers.

  • Prior Retail Experience: Experience In Retail Sales Is Preferred For This Role. Candidates With Previous Experience In A Similar Role Will Have A Better Understanding Of The Retail Industry And Customer Service.

  • Excellent Communication And Interpersonal Skills: A Retail Sales Associate Must Have Strong Communication Skills And The Ability To Build Rapport With Customers. They Should Also Be Able To Effectively Communicate Product Information And Handle Customer Inquiries And Concerns.

  • Knowledge Of Furniture And Home Decor: A Basic Understanding Of Furniture And Home Decor Products Is Essential For This Role. Candidates Should Have Knowledge Of Different Styles, Materials, And Product Features To Assist Customers In Making Informed Purchase Decisions.

  • Strong Customer Service Orientation: A Retail Sales Associate Should Have A Customer-Centric Mindset And Be Dedicated To Providing A Positive Shopping Experience For Customers. They Should Be Able To Handle Difficult Situations With Patience And Empathy, Ensuring Customer Satisfaction.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Merchandising

  • Cash Handling

  • Teamwork

  • Computer

  • Problem-Solving

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Gilbert, AZ, USA is between $25,000 and $35,000 per year. This may vary depending on factors such as the specific retail store, the employee's level of experience, and performance. Some retail sales associates may also receive commission or bonuses on top of their base salary.

Additional Information
Ashley Furniture Industries is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 2nd, 2024
Apply BeforeJuly 20th, 2025
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About Ashley Furniture Industries

Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world.

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