Ashley Furniture Industries

Retail Sales Associate

Ashley Furniture Industries

Arcadia, WI 54612, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Ashley Furniture Industries, where we are committed to providing our customers with the best shopping experience. We are currently seeking a highly motivated and customer-oriented Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, promoting our products, and driving sales. If you are passionate about furniture, have a positive attitude, and enjoy working in a fast-paced environment, we want to hear from you! Join our team and be a part of an exciting and growing company.

  1. Greet and welcome customers to Ashley Furniture Industries, creating a positive and inviting atmosphere for their shopping experience.
  2. Provide exceptional customer service by actively listening to customers' needs and assisting them in finding the perfect furniture pieces for their home.
  3. Promote and educate customers on the various products offered by Ashley Furniture Industries, including features, benefits, and pricing.
  4. Utilize sales techniques to drive and increase overall sales, meeting and exceeding set sales goals.
  5. Maintain a thorough knowledge of all current and upcoming sales, promotions, and events, effectively communicating this information to customers.
  6. Demonstrate a strong understanding of the company's return and exchange policies, ensuring customer satisfaction and retention.
  7. Assist with maintaining the overall appearance and cleanliness of the showroom, ensuring a visually appealing and organized shopping experience for customers.
  8. Continuously build and maintain strong relationships with customers, providing personalized and follow-up services to ensure customer loyalty.
  9. Collaborate with team members to effectively problem-solve and resolve any customer complaints or issues that may arise.
  10. Attend and actively participate in training sessions, staying up-to-date on product knowledge and sales techniques.
  11. Positively contribute to the overall success and growth of the company by consistently meeting and exceeding sales targets and providing excellent customer service.
  12. Adhere to company policies and procedures, including but not limited to following the proper opening and closing procedures, accurately completing sales transactions, and maintaining inventory levels.
  13. Perform other related duties as assigned by management.
Where is this job?
This job is located at Arcadia, WI 54612, USA
Job Qualifications
  • Knowledge Of Furniture And Home Décor Products: A Retail Sales Associate At Ashley Furniture Industries Should Have A Strong Understanding Of The Company's Products And Be Able To Effectively Communicate Their Features And Benefits To Customers.

  • Excellent Customer Service Skills: This Role Requires Interacting With Customers On A Daily Basis, So Strong Customer Service Skills Are Essential. A Retail Sales Associate Should Be Friendly, Approachable, And Able To Handle Customer Inquiries And Complaints Effectively.

  • Sales Experience: Previous Experience In A Retail Sales Role Is Highly Desirable For This Position. A Retail Sales Associate Should Have A Proven Track Record Of Meeting Or Exceeding Sales Targets And Be Comfortable With Upselling And Cross-Selling.

  • Strong Communication And Interpersonal Skills: As A Retail Sales Associate, You Will Be Working With A Team And Interacting With Customers, So Strong Communication And Interpersonal Skills Are Crucial. This Includes Being Able To Listen Actively, Communicate Clearly, And Work Collaboratively With Others.

  • Organizational Skills: A Retail Sales Associate Should Be Able To Manage Multiple Tasks And Prioritize Effectively. This Role Requires Keeping Track Of Inventory, Processing Sales Transactions, And Maintaining A Clean And Organized Sales Floor, So Strong Organizational Skills Are A Must.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Computer

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Critical thinking

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Associate in Arcadia, WI 54612, USA is $9-$13 per hour. This can vary depending on factors such as experience, job location, and the specific employer. Some retail sales associates may also receive commission or bonuses based on their sales performance.

Additional Information
Ashley Furniture Industries is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 5th, 2024
Apply BeforeMay 10th, 2026
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About Ashley Furniture Industries

Ashley Furniture Industries, Inc. is an American home furnishings manufacturer and retailer, headquartered in Arcadia, Wisconsin. The company is owned by father and son team Ron and Todd Wanek. Ashley Furniture manufactures and distributes home furniture products throughout the world.

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