
Safety and Security Dispatcher
Welcome to Ascension Health, where we are committed to providing exceptional care and service to our patients and staff. We are currently seeking a Safety and Security Dispatcher to join our dedicated team. As a Safety and Security Dispatcher, you will play a crucial role in ensuring the safety and security of our facilities and the people within them. We are looking for a reliable and proactive individual who can effectively communicate and respond to emergency situations. If you have a passion for helping others and a strong attention to detail, we encourage you to apply. Join us in our mission to provide compassionate care and a safe environment for all.
- Monitor and respond to emergency calls and alarms from various departments and facilities within the organization.
- Dispatch appropriate safety and security personnel to respond to emergency situations in a timely manner.
- Maintain communication with security personnel, emergency responders, and other departments to coordinate an effective response to emergencies.
- Utilize various communication systems to communicate with staff and patients during emergencies.
- Monitor and operate security cameras and other surveillance equipment to identify potential security risks and respond accordingly.
- Maintain accurate and detailed records of all emergency calls and responses.
- Notify appropriate authorities, such as law enforcement or fire department, in the event of a serious emergency.
- Continuously assess and evaluate safety and security protocols to identify areas for improvement.
- Provide assistance to patients, visitors, and staff during non-emergency situations, such as lost and found items or general inquiries.
- Follow all safety and security procedures and protocols to ensure the safety of patients and staff.
- Stay up-to-date on current safety and security trends and techniques to enhance job performance.
- Participate in training and drills to prepare for emergency situations.
- Collaborate with other departments to develop and implement safety and security procedures and policies.
- Communicate effectively with team members and maintain a positive and professional attitude at all times.
- Report any safety or security concerns to the appropriate personnel for resolution.
High School Diploma Or Equivalent: A Minimum Educational Requirement For A Safety And Security Dispatcher Job At Ascension Health Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Communication Skills Necessary For The Role.
Previous Experience In A Dispatch Or Emergency Response Role: Ascension Health Prefers Candidates With Prior Experience In A Dispatch Or Emergency Response Role. This Shows That The Candidate Has A Working Knowledge Of Emergency Protocols And Procedures, And Can Handle High-Pressure Situations Effectively.
Strong Communication And Multitasking Skills: As A Safety And Security Dispatcher, The Candidate Must Be Able To Communicate Clearly And Effectively With Various Parties, Including Emergency Responders, Security Personnel, And Healthcare Staff. Additionally, The Candidate Should Be Able To Multitask And Handle Multiple Calls And Incidents Simultaneously.
Knowledge Of Safety And Security Protocols: A Thorough Understanding Of Safety And Security Protocols Is Essential For A Safety And Security Dispatcher At Ascension Health. The Candidate Should Be Familiar With Emergency Response Procedures, Security Measures, And Regulatory Requirements To Ensure The Safety And Security Of The Healthcare Facility And Its Patients.
Ability To Remain Calm Under Pressure: Working As A Safety And Security Dispatcher Can Be A High-Stress Job, As The Candidate Will Be Responsible For Coordinating Emergency Responses And Handling Critical Situations. The Ability To Remain Calm And Composed Under Pressure Is Crucial For This Role To Ensure Effective Communication And Decision-Making During Emergencies.
Time Management
Multitasking
Interpersonal skills
Attention to detail
Crisis Management
First Aid
Risk assessment
radio communication
Emergency Response
Incident reporting
Surveillance Monitoring
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Safety and Security Dispatcher in Kalamazoo, MI, USA is between $33,000 and $49,000 per year. This range can vary depending on the specific duties and responsibilities of the dispatcher, as well as their level of experience and the size of the company they work for. Factors such as additional certifications and education can also affect the salary range for this position.
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Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U.S., Ascension is committed to delivering compassionate, personalized care to all, with special attention to persons living in poverty and those most vulnerable. Ascension includes approximately 165,000 associates and 40,000 aligned providers. The national health system operates more than 2,600 sites of care – including 150 hospitals and more than 50 senior living facilities – in 20 states and the District of Columbia,

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